Author Topic: Abantecart admin page can not login.  (Read 897 times)

Offline Iruzaki

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Abantecart admin page can not login.
« on: February 22, 2020, 01:02:05 PM »
Today I Try to login in the admin panel of abantecart, when I put the user and password, the page refresh and send me again to the login page.

In the customer page I get unknown error when client try to login.

I fixed this issue many months ago clearing the cache inside the admin panel, because I have one opened session on my phone, but now I can not access, someone have the same problem?

Offline Basara

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Re: Abantecart admin page can not login.
« Reply #1 on: February 24, 2020, 01:46:30 AM »
Hello.
Open session on phone should not have any effect. Try to clear your browser cache.
“Chuck Norris is so amazing.”
― Mother Teresa

Offline Iruzaki

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Re: Abantecart admin page can not login.
« Reply #2 on: February 24, 2020, 07:05:53 AM »
Hi Basara,
I had cleared browser caches, tried other browsers and other computers, any results.

Offline Iruzaki

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Re: Abantecart admin page can not login.
« Reply #3 on: February 24, 2020, 07:25:26 AM »
Hello.
Open session on phone should not have any effect. Try to clear your browser cache.

Hi Basara,
I had cleared browser caches, tried other browsers and other computers, any results.

without results*

Offline Basara

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Re: Abantecart admin page can not login.
« Reply #4 on: February 24, 2020, 08:38:03 AM »
You can try to remove all folders in the www/system/cache (please backup before do this) but login session is also stored in server folders not visible for you so you may need to ask your hosting support to clear it
“Chuck Norris is so amazing.”
― Mother Teresa

Offline Iruzaki

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Re: Abantecart admin page can not login.
« Reply #5 on: February 24, 2020, 11:30:56 AM »
You can try to remove all folders in the www/system/cache (please backup before do this) but login session is also stored in server folders not visible for you so you may need to ask your hosting support to clear it

I have removed the all folders inside the  public_html/system/cache folder, but still cant login, I saw that mydomain/index. php?rt=index/home&s=myadmin&token=qBCXvQYDEymnN1Bh40xqLTUyTTxPN5Pk
the session "qBCXvQYDEymnN1Bh40xqLTUyTTxPN5Pk" change every time that I login but can not enter to the dashboard...

Offline Iruzaki

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Re: Abantecart admin page can not login.
« Reply #6 on: February 26, 2020, 09:09:36 AM »
Up.

Offline Iruzaki

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Re: Abantecart admin page can not login.
« Reply #7 on: February 27, 2020, 10:57:30 AM »
Ok, today I have delete all files on my server with FTP and the page still operating....

Offline Basara

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Re: Abantecart admin page can not login.
« Reply #8 on: February 28, 2020, 03:47:19 AM »
Ok, today I have delete all files on my server with FTP and the page still operating....
Ask your hosting support to help you
“Chuck Norris is so amazing.”
― Mother Teresa

 

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