Author Topic: Stripe payments no longer working since update  (Read 72 times)

Offline barry819

  • Newbie
  • *
  • Posts: 29
  • Karma: +2/-0
    • View Profile
Stripe payments no longer working since update
« on: May 21, 2020, 04:51:32 PM »
My Stripe payments are no longer working. I upgraded from 1.2.15 to 1.2.16, and now on my checkout page, the box for the customer to type in the name on their card is editable, but hte box for the card number is not, it is compressed flat (like the editable part has been removed, so the border collapsed.

I've tried reconnecting to Stripe, and that appears to work fine, but it doesn't fix the problem on the checkout page.

Online llegrand

  • Hero Member
  • *****
  • Posts: 1521
  • Karma: +404/-3
    • View Profile
Re: Stripe payments no longer working since update
« Reply #1 on: May 21, 2020, 04:58:06 PM »
are you using Stripe default?  or Stripe extensions in MarketPlace?
If the extension  have you updated to latest version ?


Offline barry819

  • Newbie
  • *
  • Posts: 29
  • Karma: +2/-0
    • View Profile
Re: Stripe payments no longer working since update
« Reply #2 on: May 21, 2020, 05:02:57 PM »
I'm using the Stripe default 1.0.1, which was working fine prior to the upgrade. I processed an order yesterday just fine, before the upgrade was done.

Offline barry819

  • Newbie
  • *
  • Posts: 29
  • Karma: +2/-0
    • View Profile
Re: Stripe payments no longer working since update
« Reply #3 on: May 21, 2020, 05:05:49 PM »
I found this in the error log:

2020-05-21 15:02:22 - App Warning: AbanteCart core v.1.2.16 Warning: Accessing store with non-configured or unknown domain ( mail.theresamatherfantasyshop.com/dir/ ).
Check setting of your store domain URL in System Settings. Loading default store configuration for now. in /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/lib/config.php on line 228

I do not know what this is or how to fix it.

Offline barry819

  • Newbie
  • *
  • Posts: 29
  • Karma: +2/-0
    • View Profile
Re: Stripe payments no longer working since update
« Reply #4 on: May 21, 2020, 05:09:59 PM »
Here is my Store Details screen, which does not seem to correspond to what the error says.

Offline barry819

  • Newbie
  • *
  • Posts: 29
  • Karma: +2/-0
    • View Profile
Re: Stripe payments no longer working since update
« Reply #5 on: May 21, 2020, 05:28:43 PM »
To be clear, I am connected to Stripe "Live".

My memory says that this has something to do with something that has to be turned "on" but I cannot recall what that is. I have tried everything I can think of and cannot find any place that is not activated.

Offline barry819

  • Newbie
  • *
  • Posts: 29
  • Karma: +2/-0
    • View Profile
Re: Stripe payments no longer working since update
« Reply #6 on: May 21, 2020, 05:42:31 PM »
OK, tried something different. I deactivated Stripe and turned on Paypal payments. But now When I reload the Payment page on the site, I get

Error: Payment method required!

So  something seems to be blocking my payment methods no matter what they are.

Offline Basara

  • Administrator
  • Hero Member
  • *****
  • Posts: 4523
  • Karma: +211/-0
    • View Profile
Re: Stripe payments no longer working since update
« Reply #7 on: May 22, 2020, 01:13:30 AM »
Hello.
Clean AbanteCart caches and your browser cache. Try again with the opened browser console and see is any errors on the page with stripe inputs, and check the errors in AbanteCart error log
“Chuck Norris is so amazing.”
― Mother Teresa

Offline abolabo

  • core-developer
  • Administrator
  • Hero Member
  • *****
  • Posts: 1800
  • Karma: +255/-11
  • web for all, all for web!
    • View Profile
    • AbanteCart
Re: Stripe payments no longer working since update
« Reply #8 on: May 22, 2020, 03:06:46 AM »
To be clear, I am connected to Stripe "Live".

My memory says that this has something to do with something that has to be turned "on" but I cannot recall what that is. I have tried everything I can think of and cannot find any place that is not activated.

Please check your ssl url of store in the settings (system-> settings->store details). Stripe will not work on non-secure connections
“No one is useless in this world who lightens the burdens of another.”
― Charles Dickens

 

Powered by SMFPacks Social Login Mod