Author Topic: No longer reeving enquiries or invoices  (Read 143 times)

Offline barry819

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No longer reeving enquiries or invoices
« on: May 26, 2020, 10:49:11 AM »
After the failed upgrade that shut off payment acceptance, I have restored my 1.2.15 installation and can receive payments and orders. However, my notifications are no longer coming through as they did before. I receive a notification that an order has been placed, but not an email containing the order itself. I receive a notification that I have received an enquiry, but not the enquiry. For either of those I must log into my dashboard to see them.

I have verified that all my visible notification settings are as they were before, with everything turned on to send to my email.

What possible setting would affect the ability of the system to send some emails but not others?

Offline Basara

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Re: No longer reeving enquiries or invoices
« Reply #1 on: May 27, 2020, 01:19:39 AM »
Did you restore only files or database too?
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Offline barry819

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Re: No longer reeving enquiries or invoices
« Reply #2 on: June 29, 2020, 03:00:26 PM »
I restored everything, files and database.

The problem is still occurring,

Offline HADY

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Re: No longer reeving enquiries or invoices
« Reply #3 on: June 30, 2020, 07:31:07 AM »
I restored everything, files and database.

The problem is still occurring,

go to (Admin> System > Settings >  Mail) and click on save, that's will refresh your SMTP settings maybe, I faced this once and solved it so.
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Regards
HADY

 

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