Author Topic: Welcome Emails DB error, no email templates?  (Read 235 times)

Offline RendaTech

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Welcome Emails DB error, no email templates?
« on: May 26, 2020, 08:56:48 PM »
In my admin page under the Design section I see lots of options including Banner Manager and Forms Manager but there is no Email templates below that. The design guide says that's where Email templates should be, what am I missing?

Thanks for any ideas!!

Offline abantecart

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Re: Welcome Emails DB error, no email templates?
« Reply #1 on: May 26, 2020, 10:44:56 PM »
What version of AbanteCart do you have? If you have 1.2.16 you should see email templates in design menu.

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Offline RendaTech

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Re: Welcome Emails DB error, no email templates?
« Reply #2 on: May 26, 2020, 10:51:07 PM »
I have the latest version .16 which is why I'm confused. See attached pic.

Offline abolabo

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Re: Welcome Emails DB error, no email templates?
« Reply #3 on: May 27, 2020, 04:25:52 AM »
it looks like you had an errors during upgrade process.
Please check via phpMyAdmin is table email_templates exists
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Offline RendaTech

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Re: Welcome Emails DB error, no email templates?
« Reply #4 on: May 27, 2020, 04:57:17 PM »
Just checked and you are right! I have no email_templates in phpMyAdmin. How do I re-add it or is there a way to restore? Perhaps someone has a copy of the generic templates that I could use? Thanks so much for the help so far. Would have never figured it out.

Offline RendaTech

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Re: Welcome Emails DB error, no email templates?
« Reply #5 on: May 28, 2020, 03:39:35 AM »
So I made another temporary AbanteCart install and copied over the email_templates DB and renamed it to fit the correct production DB name scheme. Now it shows in the phpMyAdmin but still wont show on in the Design tab. Do I need to reset anything? I did clear my browser cache and tried logging in/out to no avail.

What am I missing?

Offline abolabo

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Re: Welcome Emails DB error, no email templates?
« Reply #6 on: May 28, 2020, 08:36:43 AM »
Just checked and you are right! I have no email_templates in phpMyAdmin. How do I re-add it or is there a way to restore? Perhaps someone has a copy of the generic templates that I could use? Thanks so much for the help so far. Would have never figured it out.

Please check attached file.
Open it and replace
Code: [Select]
`ac_ with your database table prefix.
Then run all queries from file via phpMyAdmin.

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Offline RendaTech

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Re: Welcome Emails DB error, no email templates?
« Reply #7 on: May 28, 2020, 05:40:46 PM »
Looks like upd.txt did it! Thank you all for the help, I couldn't have done it without you  :)

 

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