Author Topic: UPDATE FIXED --- Client Messed up Administrator Login or account was hacked??  (Read 221 times)

Offline macat

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UPDATE FIXED:

I created a new admin in the database and then clicked forgot password for that user and reset the password on the admin page, got logged in and fixed hers.
PS. I was looking at a different cart database not hers, I tried several before going with AbanteCart!



I have no clue how my client did this, or maybe her store has been hacked, but her password is now an image and I can't delete it or login????

Can I add a new administrator, I don't see how to do that or can I change the password from somewhere else, can't via phpmyadmin??

« Last Edit: September 23, 2020, 06:12:14 PM by macat »
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Online llegrand

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Hi ,   refer to my post  about using Softaculous to reset a password  if you have access to client's cPanel.

http://forum.abantecart.com/index.php/topic,8033.msg32182.html#msg32182

Offline abantecart

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Macat. Why bold red?  ???
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Offline macat

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Just wanted to make sure people knew it was fixed and didn't waste their time reading it to help me.
PS. I love this cart and use it on several sites!! I donate on occasion also, it is worth it!


Macat. Why bold red?  ???
happiness is being owned by cats ... pups Emma & angel Lolli(pop)
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