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Messages - bigkrum

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1
General Support / Re: Problem with SMTP server
« on: April 22, 2015, 01:37:20 PM »
I wanna say BIG THANK YOU. I contacted my hosting company again and this time they were able to fix the problem.

2
Customization help / Re: Can't change Return Policy info
« on: April 22, 2015, 10:37:59 AM »
Hi, and thanks for replying. I just PM'd you with the link, because I can't post it here. Forum settings prevent me from doing so.

3
General Support / Re: Problem with SMTP server
« on: April 22, 2015, 10:29:58 AM »


My settings and still don't work :( .

4
Customization help / Re: Can't change Return Policy info
« on: April 22, 2015, 10:18:43 AM »
Dear friend, thank you for trying to help me but Its not working.




5
General Support / Re: Problem with SMTP server
« on: April 22, 2015, 09:43:37 AM »
Hello.

Did you try different mail accounts? For example Gmail see example of gmail SMTP settings

Regarding this please clear AbanteCart cache
Quote
We have investigated the issue with our System Department and it seems that the issue is with your script. Even
For some reason your script is using wrong email accounts even though they are not listed inside your Admin Area. This might be simply cached data, but you should consult regarding this with the software developers in any case.

Yes i tried using Gmail account getting the same error: "Can't send emails. Please see log for details and check your mail settings." Also tried already to clean all the cached data and still no luck :( .

6
Customization help / Re: Can't change Return Policy info
« on: April 22, 2015, 09:28:42 AM »
Hello.

If you want to add new Policy go to Admin-System-Settings-Checkout and look for Checkout Terms setting
Yes its a menu to chose what the client needs to accept. But my question is how to edit the text inside the Return Policy "some description, some text about return policy"?

7
Customization help / Can't change Return Policy info
« on: April 22, 2015, 07:43:10 AM »
Hello I got this problem that i can't find where to change the Return Policy text. I'm talking about the clickable button in the end when you make a order.



If I go to Design->Content and from there add Return Policy, it just appears like a new button on the front page, nothing more. Please help. Thank you.

8
General Support / Problem with SMTP server
« on: April 22, 2015, 06:38:39 AM »
Hello, dear support. Recently I have ordered hosting over Hosting24. Inside the panel there was an option of installing AbanteCart. I like how the things look so far but there seems to be a problem. Even when the SMTP details are entered correctly  there seems to be a problem and the script can't send e-mails. I have contacted my hosting support and this is the reply i got.

Quote
We have investigated the issue with our System Department and it seems that the issue is with your script. Even though we have edited all the details inside your AbanteCart admin area to match our server configuration, these are the errors that appeared inside Mail Server logs when using port 587:

2015-04-22 05:13:20 H=(v****.n*t) [*****]:54619 F= rejected RCPT : SMTP AUTH is required for message submission on port 587
2015-04-22 05:13:20 SMTP connection from (v****.n*t) [*****]:54619 closed by DROP in ACL

And these errors appeared when using port 25:

2015-04-22 05:16:06 H=(v****.n*t) [*****]:39165 F= rejected RCPT : Please turn on SMTP Authentication in your mail client. (v****.n*t) [*****]:39165 is not permitted to relay through this server without authentication.
2015-04-22 05:16:06 H=(v****.n*t) [*****]:39167 F= rejected RCPT : Please turn on SMTP Authentication in your mail client. (v****.n*t) [*****]:39167 is not permitted to relay through this server without authentication.
2015-04-22 05:16:06 SMTP call from (v****.n*t) [*****]:39167 dropped: too many syntax or protocol errors (last command was "To: b*****m@abv")
2015-04-22 05:16:06 SMTP call from (v****.n*t) [*****]:39165 dropped: too many syntax or protocol errors (last command was "To: b*****m@abv")

For some reason your script is using wrong email accounts even though they are not listed inside your Admin Area. This might be simply cached data, but you should consult regarding this with the software developers in any case.

Please contact us if you have further questions, comments or concerns.

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