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Topics - quekbhj

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16
Upgrade / Search function not working on the front end
« on: March 27, 2015, 02:16:23 AM »
Hi

After upgrade to ver 1.2, the search function is not working anymore on the front end (Storefront).
Before the upgrade, the search function is working.

Kindly guide me on this how to resolve it.

Regards
Jasmine

17
Upgrade / Fail to upgrade to 1.2 via auto
« on: March 22, 2015, 12:03:48 AM »
Hi

I tried to upgrade AbanteCart from ver 1.1.9 to ver 1.2 via the auto link.
During the upgrade, it gave an error message "There has been a critical error processing your request". For more detail, pls refers to screenshot - upgrade_error.png.
Take a look at the log file, it mentioned that cannot the drop index of ac_language_index and so on. For more details, please refers to the attach error log file - error.txt.

Please advise how to resolve this error so that can proceed with the upgrade to version 1.2.

Thank you
Jasmine

18
General Support / How to remove the weight
« on: November 29, 2013, 04:18:49 AM »
Hi

We do not want to display the weight for "Weight Based Shipping" as attached.

Where can I change the name of "Weight Based Shipping" as "Shipping" as attached?

Thank you
Jasmine

19
Support / How to disable some of the countries
« on: November 28, 2013, 04:19:11 AM »
Hi

I have disabled (set status as "OFF") for some of the countries under System -> localization -> countries.
However, still can see those countries that I had disabled from the Create account page.
Please guide me how to resolve this.

Thank you

20
General Support / Enable default_flat_rate_shipping extension
« on: November 14, 2013, 10:57:32 AM »
Hi

Enable default_flat_rate_shipping extension and it does not seem to be working.
It does not display the flat shipping rate on the payment page and display incomplete payment type.
How to resolve this?


Thank you
Jasmine

21
General Support / Storefront icon for extension
« on: November 11, 2013, 04:02:51 AM »
Hi

I have uploaded an icon for one of the extension -- "weight based shipping" under "Storefront Icon".
However this shipping icon doesn't display at checkout shipping selection.
Please advise.

Note: I am using template_ac548. Will this template cause this issue?

Regards
Jasmine

22
General Support / Payment Transaction Status
« on: November 09, 2013, 10:17:45 AM »
Hi,

Was testing the payment of orders via paypal sandbox. One of the scenarios was of some concern. Not sure if this occurs in a non-sandbox paypal. Can't seem to find a similar post for the solution.

After clicking on "pay now", abantecart will receive the order under the order list. At this point, I am still on the paypal page which indicates that payment made. Without clicking on the "return ..." link at the bottom of the paypal page, I closed the browser. I then reopened another window and visited the website. Performed a login, and the cart items which I already paid, is still there.

Also, after the paypal transaction is completed, is there a way to display the transaction number in the abantecart order?

Any advice is much appreciated. thanks.

Regards
Jasmine


23
General Support / Featured products
« on: October 30, 2013, 04:34:53 AM »
Hi Support

How is featured product being used?
For example, if I have set a product's featured product on. How/Where will be being showed on the website?

Regards
Jasmine

24
General Support / Upload banner to intro
« on: October 27, 2013, 10:14:18 PM »
Hi Support

I have uploaded a banner to the intro.
It does not reflect to the website though  I had cleared the cache from the admin interface.
After no idea how long, when I go to the website again. I noticed that the new banner that I had uploaded, it reflected on the website.
Is it that the system will not immediate reflect the banner after sometime? If yes, how long will it take to reflect on the website.

Does different template layout cause such issue?

Thank you
Jasmine

25
General Support / Email activiation
« on: October 21, 2013, 12:11:01 AM »
Hi

Where can I find email activation function for new customer account?

Thank you
Jasmine

26
General Support / Resources folder
« on: October 17, 2013, 11:44:31 AM »
Hi

I would like to know the folders and files under resources folder are cache. Can the folders and its files under resources be deleted? Will it regenerate the new folders and its files?

Thank you
Jasmine

27
General Support / Load Error
« on: October 16, 2013, 04:59:30 AM »
Hi Support

Recently I just bought a template (Baby Supplies Store Template) from the extension store and use this template

From the log file, it throws this error message. Please advise.

2013-10-16 8:32:24 - load error:  AbanteCart core v.1.1.7 Error: Could not load template /home/todearth/public_html/storefront/view/default/template/blocks/html_block_footer.tpl! in /home/todearth/public_html/core/engine/view.php on line 205

Thank you
Jasmine

28
General Support / Warning Messages from Error Log
« on: October 14, 2013, 10:18:00 AM »
Hi Support

I had upgraded AbanteCart version 1.1.6 to 1.1.7 and noticed some warning messages keep appearing from error log file and need your advise.

1. 2013-09-25 15:47:41 - warning:  AbanteCart core v.1.1.7 Invalid argument supplied for foreach() in <b>/home/todearth/public_html/admin/controller/responses/listing_grid/blocks_grid.php</b> on line <b>71</b>

2.2013-09-25 22:47:07 - App Warning:  AbanteCart core v.1.1.7 Warning: Accessing store with unconfigured or unknown domain ( TODDLEREARTH.COM/ ).
 Check setting of your store domain URL in System Settings . Loading default store configuration for now. in /home/todearth/public_html/core/lib/config.php on line 169
[Verified] I had checked the setting of the store domain URL is set correctly.

3. 2013-09-26 3:10:50 - warning:  AbanteCart core v.1.1.7 array_diff() [<a href='function.array-diff'>function.array-diff</a>]: Argument #1 is not an array in <b>/home/todearth/public_html/admin/controller/pages/localisation/location.php</b> on line <b>256</b>


Regards
Jasmine

29
General Support / Enquiry about shipping
« on: September 23, 2013, 12:09:45 PM »
Hi

I have installed default_ups and set the status as "ON".
I have installed default_flat_rate_shipping and set the status as "ON" and the flat rate will be applied a specified location only for example Singapore.

Hence, when a customer who is located in SG and purchase some items and checkout, the system did not display the flat rate shipping.

Why is so?
Please guide me as customer(s) who located in SG will need to pay a flat rate and others can choose the type of shipment.

thank you
 

30
Hi


I am using default_html5 template.

When the customer select an item, it display the product page and I have set the layout to display the category on the left side.
Hence, did not want the system to display the image at the high level.
Please advise how not to display the image.

Thank you
Jasmine

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