AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: Ollie on January 31, 2017, 07:26:28 AM

Title: Shipping information not passing through
Post by: Ollie on January 31, 2017, 07:26:28 AM

For some reason, the shipping information is not passing through at checkout. When I get an order notification by email, the shipping section is blank (no name and no address). This information is also missing in Order Details online. This only happens randomly.

Title: Re: Shipping information not passing through
Post by: Basara on January 31, 2017, 08:32:41 AM

Products in orders are Require shipping ON?

Title: Re: Shipping information not passing through
Post by: Ollie on February 02, 2017, 05:57:39 AM

Quote from: Basara on January 31, 2017, 08:32:41 AM

Products in orders are Require shipping ON?

Required Shipping for those products was OFF. Once I turned it ON, issue was resolved. Thank you!