AbanteCart Community

Shopping Cart Operations => Support => Topic started by: CTGO.co on December 07, 2018, 08:03:54 AM

Title: update to v1.2.13
Post by: CTGO.co on December 07, 2018, 08:03:54 AM
my control panel show me that the recently version is v1.2.12 so how to update to last one (v1.2.13 ) and where can i find the link to update process??

thank you in advance
Title: Re: update to v1.2.13
Post by: Basara on December 07, 2018, 08:49:20 AM
Hello.
You can simply type abantecart_upgrade_1213 key in extension install section
https://abantecart.atlassian.net/wiki/spaces/AD/pages/4980799/AbanteCart+Upgrade
Title: Re: update to v1.2.13
Post by: CTGO.co on December 08, 2018, 02:40:43 AM
i tried and  got a lot of warnings and i am not ready to deal with that now.
Title: Re: update to v1.2.13
Post by: Basara on December 10, 2018, 01:24:36 AM
Make sure to backup database and files before upgrade
Title: Re: update to v1.2.13
Post by: CTGO.co on December 10, 2018, 03:31:33 AM
Make sure to backup database and files before upgrade

can you tell me how to backup database and files and which files exactly please?? if there any tutorial on abantecart script will be great help.
Title: Re: update to v1.2.13
Post by: Basara on December 10, 2018, 03:43:52 AM
You can backup in your hosting panel. Ask hosting support for help if you dont know how
Title: Re: update to v1.2.13
Post by: CTGO.co on December 20, 2018, 07:16:08 AM
i think i lost thumbnails when trying to update abantecart version to last version without backing up the files and DB, that's caused the error on website, any chance to fix it ??
Title: Re: update to v1.2.13
Post by: eCommerce Core on December 22, 2018, 01:26:08 PM
i think i lost thumbnails when trying to update abantecart version to last version without backing up the files and DB, that's caused the error on website, any chance to fix it ??
Upgrade process does not delete thumbnails or any other data. There might be something else, like issue with file/directory permissions and process failed.
The upgrade process did not finish, that is why you still see old version. How did you upgrade?
Title: Re: update to v1.2.13
Post by: CTGO.co on December 22, 2018, 01:54:39 PM
i think i lost thumbnails when trying to update abantecart version to last version without backing up the files and DB, that's caused the error on website, any chance to fix it ??
Upgrade process does not delete thumbnails or any other data. There might be something else, like issue with file/directory permissions and process failed.
The upgrade process did not finish, that is why you still see old version. How did you upgrade?

i think all issues started in the error of 403 and hosting company just turned off SecurityMod from Cpanel. if they have full access to my Cpanel then they could played in the permission of files and caused this problem with thumbnails. they refused to declare where they did accessed in the files.   
Title: Re: update to v1.2.13
Post by: eCommerce Core on December 22, 2018, 10:45:58 PM
Go to this relative folder and check permissions yourself.
public_html/resources/image/

Above directory and all children directories must be writable to your web server.
For simplicity you can set them to 777 or rwx-rwx-rwx

This issue is covered really well on this forum, you can search for solution
Title: Re: update to v1.2.13
Post by: CTGO.co on December 23, 2018, 04:21:05 AM
Go to this relative folder and check permissions yourself.
public_html/resources/image/

Above directory and all children directories must be writable to your web server.
For simplicity you can set them to 777 or rwx-rwx-rwx

This issue is covered really well on this forum, you can search for solution

thank you for your suggestion, i will try and check the results, if something appears will write here again.