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Shopping Cart Operations => Support => General Support => Topic started by: artwalls on December 31, 2013, 08:48:38 AM

Title: unable to access my control panel
Post by: artwalls on December 31, 2013, 08:48:38 AM

Firstly Happy new year to all

hello can anyone help please, I have not been on my control panel for a long time due to work commitments, so I have forgotten my pass words etc.
When I go to forgot password all the email addresses I use and names are unknown.

How do I reset all me passwords etc so that I can get into my control panel of the site

Thank you

Title: Re: unable to access my control panel
Post by: abantecart on December 31, 2013, 02:10:04 PM

You need to have access to your database to get your username.

Run this select:

select * from ac_users;

Note your username and proceed with password reset.

Title: Re: unable to access my control panel
Post by: artwalls on January 03, 2014, 05:52:17 PM

I shall try that
Thank you