AbanteCart Community

Shopping Cart Operations => Support => Topic started by: kasynhk on August 24, 2020, 10:12:29 PM

Title: help. Coupon is either invalid, expired or reached it's usage limit!
Post by: kasynhk on August 24, 2020, 10:12:29 PM

The system version is 1.2.12. Coupon has been set before and it can work normally.
Yesterday, a new coupon was set up, and customers reported that the discount code was invalid. After self-testing, this is indeed the case.
I tried to modify the Per Coupon, Total Amount, and login status, etc., and every test showed the same error.
I can't check the source of the problem now, help me! Thank you!

Title: Re: help. Coupon is either invalid, expired or reached it's usage limit!
Post by: Basara on August 25, 2020, 01:04:46 AM

Hello.

Please set a higher limit per coupon and try and make sure the status of coupon is On

Title: Re: help. Coupon is either invalid, expired or reached it's usage limit!
Post by: kasynhk on August 25, 2020, 03:35:05 AM

Thank you for your guidance, I did the following.
Coupon on shopping cart page: on
per coupon is set to 1000
But after the test, the shopping cart page still shows Error: Coupon is either invalid, expired or reached it's usage limit!

Quote from: Basara on August 25, 2020, 01:04:46 AM

Hello.

Please set a higher limit per coupon and try and make sure the status of coupon is On

Title: Re: help. Coupon is either invalid, expired or reached it's usage limit!
Post by: Basara on August 25, 2020, 09:02:24 AM

Did you try it with different logged in customers?
Try to disable coupon and create new