AbanteCart Community

Shopping Cart Operations => Support => Topic started by: popustda on April 29, 2014, 07:50:11 AM

Title: order ID missing between
Post by: popustda on April 29, 2014, 07:50:11 AM

Hello,
Can someone tell me why i have missing Order IDs and where i can see that ?
If you check a pic below you will see that i dont have order #98 , #94, #92,#91 and so on!
Is this normal or just me?

Title: Re: order ID missing between
Post by: abantecart on April 29, 2014, 09:03:46 AM

You deleted it?  ???

Title: Re: order ID missing between
Post by: popustda on April 29, 2014, 09:10:20 AM

no. they just dont show. i think these are orders which customers didnt finish. (maybe they came to the last step of the ordering and havent confirmed the order)
Is this possible? and why i cant see these orders anywhere?

thanks

Title: Re: order ID missing between
Post by: abantecart on April 29, 2014, 09:48:49 AM

Incomplete orders DO reserve the order ID. Yes they will not show.

Title: Re: order ID missing between
Post by: popustda on April 29, 2014, 09:54:30 AM

so there is no way to see them so i can see what was the problem (maybe the price is not correct or something like that) and maybe i can contact the buyer and offer cheaper price or similar?

Title: Re: order ID missing between
Post by: gordontaylor on April 30, 2014, 08:42:05 AM

You'll need an extension, abandoned shopping cart extension, available in the extension market place in your admin panel.

That will give you the information you need to contact the person that abandoned their shopping cart.

Title: Re: order ID missing between
Post by: popustda on April 30, 2014, 03:39:59 PM

i found it. thank you very much friend. you helped me a lot

Title: Re: order ID missing between
Post by: gordontaylor on April 30, 2014, 03:58:00 PM

Good, glad I could help.