AbanteCart Community
Shopping Cart Operations => Support => Topic started by: jason on July 11, 2014, 02:06:06 PM
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Hello
I have Been looking for an answer for 2 weeks both on Google and on this forum and can t find the answer
MY contact form does not work?
My email is set up using SMTP and all emails work correctly Apart from the Contact US form.
1. When A Customer Joins The shop The Email is sent to welcome them.
2. When a customer Buys a product The email is sent to the customer
3. When a forgotten email/Password page is filled out the email is sent
When a message on the contact form is asked NO Email is sent?? - No errors show in Admin or the Error Log....
Ideas/ suggestions Would be great please.. OR is their a way to remove the Link so i can add a different Contact form that Works>?
Thank you in advance...
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Abantecart version?
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Hi
Sorry for late reply , i have been away.
Version is: AbanteCart © 2009 - 2014 All Rights Reserved. Version 1.1.9
Thank you
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Hi
Sorry for late reply , i have been away.
Version is: AbanteCart © 2009 - 2014 All Rights Reserved. Version 1.1.9
Thank you
can you post your smtp-settings excluding username and pass?
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Hello
Again thank you for the reply.
My SMTP settings are:
SMTP Host: ssl://mail.domain.co.uk
SMTP Username: username
SMTP Password: password
SMTP Port: 465
SMTP Timeout: 5
Alert Mail: on
Additional Alert E-Mails: Yahoo.com email address
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hmm.. looks like correct...
try to enable debug in settings and check.
Anyway you have to get message in error log when something goes wrong.. if not - need to check mail log of smtp-server...
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Hi
I have the same problem with 1.1.9 version
error in log is: Error: E-Mail sender required!
when i simulate a message, i write my personal mail, captcha ok, contact-form said: message is sent
Thanks
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Hi
I have the same problem with 1.1.9 version
error in log is: Error: E-Mail sender required!
when i simulate a message, i write my personal mail, captcha ok, contact-form said: message is sent
Thanks
"E-Mail sender" takes from settings->details->Email. is it present there?