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Shopping Cart Operations => Support => General Support => Topic started by: tim on November 12, 2013, 07:55:36 AM

Title: fedex not installing
Post by: tim on November 12, 2013, 07:55:36 AM

When I first installed fedex it worked fine. Now it's not showing up in shipping options on checkout. I have uninstalled it and reinstalled it. No cigar. Any ideas?
Thanks;
Tim

Title: Re: fedex not installing
Post by: abantecart on November 12, 2013, 09:24:56 AM

Extensions do not disappear on their own.

Please check there are no conditions that prevent shipping to show. Example: Min/Max amount, location region of the customer, general settings.

Always check the log for any possible error or warning. 

Title: Re: fedex not installing
Post by: eCommerce Core on November 12, 2013, 04:31:45 PM

Did you do any changes in settings, when you notice it is not working?

Title: Re: fedex not installing
Post by: tim on November 13, 2013, 04:04:03 PM

I do not recall making any changes other than deselecting a couple of shipping methods such as first overnight and priority overnight.
I tried turning off UPS & USPS leaving fedex as the only shipper, and nothing came up on the shipping estimate when I did a fake checkout.