AbanteCart Community

eCommerce construction => Installation and Configuration => Upgrade => Topic started by: CrazyG on December 09, 2017, 01:13:45 AM

Title: Images disappeared after upgrading to 1.2.11
Post by: CrazyG on December 09, 2017, 01:13:45 AM

I upgraded to 1.2.11 last week post which the images are not showing up. No error message after installation. Tried clearing up the cache. The images are available in the server.

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: maxter on December 10, 2017, 08:30:37 PM

I wonder why is there a question mark on the directories? Are there correct permissions to access these directories? Directory 79 does not have a questions mark.

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: Basara on December 11, 2017, 01:27:33 AM

Hello.

First of all please enable System Check (https://abantecart.atlassian.net/wiki/spaces/AD/pages/8159239/System+Check) in the System > Settings > System.

Then make sure to clear all AbanteCart caches, go back to Storefront, if no images check for new errors or warnings in the AbanteCart error log (http://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085)

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: abolabo on December 11, 2017, 05:46:43 AM

did you tried to call image direclty? i mean by your url
http://shop.crazygardener.in/resources/image/18/79/b.png

Looks like your subdomain setup is  wrong

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: CrazyG on December 11, 2017, 02:01:20 PM

@ Maxter. The question mark appears in the tool for un opened directories.
@ Basara attached are the error logs
@ abolabo No the pictures are not showing up

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: abolabo on December 11, 2017, 02:09:15 PM

Your  issue not related to upgrade process.
Looks like you have disabled output buffering.
Please check it on admin->system-.settings->system -> click button PHPINFO() at the heading.
Then try to find "output_buffering" there.
Also check this http://php.net/manual/en/outcontrol.configuration.php#ini.output-buffering

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: CrazyG on December 12, 2017, 12:50:45 PM

Thanks Abolobo. The output buffering is 4096

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: CrazyG on December 15, 2017, 09:52:50 PM

Friends

I am able to see the licence text file but not the png files. Since I did not get any proper solution I was forced to re install and reconfigure the site. While I tried installing a fresh site still the images do not appear. Hence I am reinstalling the old version from backup which has images intact. Please can you check the upgrade issues from your side.

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: abolabo on December 18, 2017, 10:03:14 AM

AbanteCart upgrade package for v1.2.10 (to 1.2.11) does NOT contains any changes related to images.
We cannot to help you without ftp-access. There can be different problems, related to server environment .

You can send credentials via PM.

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: CrazyG on December 24, 2017, 10:21:11 PM

Quote from: abolabo on December 18, 2017, 10:03:14 AM

AbanteCart upgrade package for v1.2.10 (to 1.2.11) does NOT contains any changes related to images.
We cannot to help you without ftp-access. There can be different problems, related to server environment .

You can send credentials via PM.

Abolabo finally I found the solution. The .htaccess file was missing the rewrite condition of the domain. Wondering how it worked in the old version.

Title: Re: Images disappeared after upgrading to 1.2.11
Post by: Basara on December 25, 2017, 12:43:08 AM

thank you CrazyG for solution  :D