AbanteCart Community
Shopping Cart Operations => Support => Topic started by: azsteved1 on February 22, 2018, 10:54:51 PM
-
I'm not receiving new order notifications emails. I have the notifications setting correct and smtp email is setup correctly. I'm getting every other email just no emails for new orders.
-
Hello.
Did you enable Alert Mail setting in the Mail section?
-
Yes I have enabled Alert Mail in settings and notifications in profile, there was finally an error.
2018-02-23 3:47:32 - Error: RCPT TO not accepted from server!
2018-02-23 3:47:32 - Error: DATA not accepted from server!
2018-02-23 3:47:32 - Error: DATA not accepted from server!
2018-02-23 3:47:32 - Error: QUIT not accepted from server!
that was at the time of the order,
also all other email works.
Thank you.
-
Hello.
Errors are very clear "not accepted from server". Contact your hosting for help
-
Yes I will contact my hosting but why only the order notifications and all the other emails work? Thank you for your help.
-
I just want to add because I had another order is the customer is getting the order notification email, its on the admin side that is not getting it.
-
Tested a different email address and order notification :) for admin are being received. Thank you for your help. :) :) :) :) :)
-
Tested a different email address and order notification :) for admin are being received. Thank you for your help. :) :) :) :) :)
Thank you for reply