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General Support / Re: Problem with SMTP server
« on: April 22, 2015, 01:37:20 PM »
I wanna say BIG THANK YOU. I contacted my hosting company again and this time they were able to fix the problem.
Hello.
Did you try different mail accounts? For example Gmail see example of gmail SMTP settings
Regarding this please clear AbanteCart cacheQuoteWe have investigated the issue with our System Department and it seems that the issue is with your script. Even
For some reason your script is using wrong email accounts even though they are not listed inside your Admin Area. This might be simply cached data, but you should consult regarding this with the software developers in any case.
Hello.Yes its a menu to chose what the client needs to accept. But my question is how to edit the text inside the Return Policy "some description, some text about return policy"?
If you want to add new Policy go to Admin-System-Settings-Checkout and look for Checkout Terms setting
We have investigated the issue with our System Department and it seems that the issue is with your script. Even though we have edited all the details inside your AbanteCart admin area to match our server configuration, these are the errors that appeared inside Mail Server logs when using port 587:
2015-04-22 05:13:20 H=(v****.n*t) [*****]:54619 F= rejected RCPT : SMTP AUTH is required for message submission on port 587
2015-04-22 05:13:20 SMTP connection from (v****.n*t) [*****]:54619 closed by DROP in ACL
And these errors appeared when using port 25:
2015-04-22 05:16:06 H=(v****.n*t) [*****]:39165 F= rejected RCPT : Please turn on SMTP Authentication in your mail client. (v****.n*t) [*****]:39165 is not permitted to relay through this server without authentication.
2015-04-22 05:16:06 H=(v****.n*t) [*****]:39167 F= rejected RCPT : Please turn on SMTP Authentication in your mail client. (v****.n*t) [*****]:39167 is not permitted to relay through this server without authentication.
2015-04-22 05:16:06 SMTP call from (v****.n*t) [*****]:39167 dropped: too many syntax or protocol errors (last command was "To: b*****m@abv")
2015-04-22 05:16:06 SMTP call from (v****.n*t) [*****]:39165 dropped: too many syntax or protocol errors (last command was "To: b*****m@abv")
For some reason your script is using wrong email accounts even though they are not listed inside your Admin Area. This might be simply cached data, but you should consult regarding this with the software developers in any case.
Please contact us if you have further questions, comments or concerns.