16
Upgrade / Re: Products don't display with 1.2.16 and default template
« on: August 05, 2020, 05:31:00 PM »
I don't know what you mean.
News:
AbanteCart v1.3.4 is released.
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17
Upgrade / Products don't display with 1.2.16 and default template
« on: August 04, 2020, 05:29:49 PM »
Hi,
I made this comment on another thread as part of some other issues, but want to separate it from that thread.
Here is my situation:
1. I upgraded to 1.2.16
2. I use my own customized template (which I was told will need updated to 1.2.16 standards - but right now I have it functional)
3. When I switch to default template (and clear all cache,) AbanteCart storefront does not display products on category pages. Home page displays ok, product page displays ok, but category page doesn't show any products. See images.
Any thoughts? My concern is that if I start updating my theme using new default theme files I will break my site.
I made this comment on another thread as part of some other issues, but want to separate it from that thread.
Here is my situation:
1. I upgraded to 1.2.16
2. I use my own customized template (which I was told will need updated to 1.2.16 standards - but right now I have it functional)
3. When I switch to default template (and clear all cache,) AbanteCart storefront does not display products on category pages. Home page displays ok, product page displays ok, but category page doesn't show any products. See images.
Any thoughts? My concern is that if I start updating my theme using new default theme files I will break my site.
18
General Support / Re: Stripe 1.0.5 and AbanteCart 1.2.16 Error (not solved)
« on: August 03, 2020, 02:33:56 PM »
Are you referring to System --> Settings --> System : cached enabled?
I have it ON. Is this the one you say I should turn OFF?
I have it ON. Is this the one you say I should turn OFF?
20
Fresh Installation / Re: Fresh Install via Softculous issue UPDATE - FIXED
« on: July 31, 2020, 08:49:42 PM »
Basara,
I have noticed that activating "fast checkout" solves this problem, but on my test site it does so in a very erratic way.
On home page it replaces cart icon with "add to cart" text. On other products pages the cart icon remains and when you click on it, it adds the left cart on it, but on other product pages clicking on the cart icon will take you to the product page.
Not sure what the difference is. I have been sitting too long in front of the computer so will take a break for the weekend. will check again next week see what happens.
By the way, the first time I used the "fast checkout" and I clicked on the cart icon to add a product to the cart I thought nothing happened. It took me a while to figure out how that worked. If I got confused, perhaps some customers might get confused too as to whether the button worked or not.
Good weekend to all.
I have noticed that activating "fast checkout" solves this problem, but on my test site it does so in a very erratic way.
On home page it replaces cart icon with "add to cart" text. On other products pages the cart icon remains and when you click on it, it adds the left cart on it, but on other product pages clicking on the cart icon will take you to the product page.
Not sure what the difference is. I have been sitting too long in front of the computer so will take a break for the weekend. will check again next week see what happens.
By the way, the first time I used the "fast checkout" and I clicked on the cart icon to add a product to the cart I thought nothing happened. It took me a while to figure out how that worked. If I got confused, perhaps some customers might get confused too as to whether the button worked or not.
Good weekend to all.
21
Fresh Installation / Re: Fresh Install via Softculous issue UPDATE - FIXED
« on: July 31, 2020, 07:16:18 PM »
Hi Basara,
It turns out this is a Softaculous thing. When you choose install you have to make sure you use the right http(s) protocol and then go to admin and under settings->store details updated your url as well.
The one problem that remains is:
1. clicking the cart icon doesn't add product to cart
It turns out this is a Softaculous thing. When you choose install you have to make sure you use the right http(s) protocol and then go to admin and under settings->store details updated your url as well.
The one problem that remains is:
1. clicking the cart icon doesn't add product to cart
22
Payment Modules / Default Stripe - New observations
« on: July 31, 2020, 06:42:47 PM »
Hi all,
Having had the same issue with default stripe and abantecart (cc box not showing) I upgraded both and I have been doing extensive tests.
I have noticed that default stripe doesn't always shows the cc box on checkout page. Sometimes it does but once in a while nothing... (I lost a sale yesterday to this - stripe shows the client and under details shows no cc entry at all thus no capture)
On my website checkout page, the cc card number box shows out of place. see image. Small stuff, but that's what clients notice and find "fishy."
Also, comparing my stripe account activity with what I was doing in AbanteCart I noticed that when default stripe is selected for payment at Step 2 of checkout and client presses the 'continue' button, AbanteCart communicates with stripe while checkout page is loading and sends client information to stripe BEFORE client enters cc number.
In this process AbanteCart sends the first name twice: once for the first name and once for the last name causing stripe to identify the client only by first name, first name. (see image)
The other thing about this sending of information before client completes purchase is that stripe still records the client in its customer list even if client abandons cart... and if you are testing live like me (up to checkout page but without completing purchase), then stripe records each occurrence of the checkout page as a new customer. OR, if client decides to edit order and leaves checkout only to return later to it with the updated order, then stripe records the same client twice. This creates a long list of repeated customers. See image.
Other thing I noticed is that the checkout page takes a long time to finish loading because of communication with stripe. The checkout page loads, but browser continues to churn while showing it is communicating with stripe. No clue what this means.
It seems that the default stripe payment app needs to be gone reviewed or perhaps even better - re-done from scratch rather than patch?
Hope info helps.
Having had the same issue with default stripe and abantecart (cc box not showing) I upgraded both and I have been doing extensive tests.
I have noticed that default stripe doesn't always shows the cc box on checkout page. Sometimes it does but once in a while nothing... (I lost a sale yesterday to this - stripe shows the client and under details shows no cc entry at all thus no capture)
On my website checkout page, the cc card number box shows out of place. see image. Small stuff, but that's what clients notice and find "fishy."
Also, comparing my stripe account activity with what I was doing in AbanteCart I noticed that when default stripe is selected for payment at Step 2 of checkout and client presses the 'continue' button, AbanteCart communicates with stripe while checkout page is loading and sends client information to stripe BEFORE client enters cc number.
In this process AbanteCart sends the first name twice: once for the first name and once for the last name causing stripe to identify the client only by first name, first name. (see image)
The other thing about this sending of information before client completes purchase is that stripe still records the client in its customer list even if client abandons cart... and if you are testing live like me (up to checkout page but without completing purchase), then stripe records each occurrence of the checkout page as a new customer. OR, if client decides to edit order and leaves checkout only to return later to it with the updated order, then stripe records the same client twice. This creates a long list of repeated customers. See image.
Other thing I noticed is that the checkout page takes a long time to finish loading because of communication with stripe. The checkout page loads, but browser continues to churn while showing it is communicating with stripe. No clue what this means.
It seems that the default stripe payment app needs to be gone reviewed or perhaps even better - re-done from scratch rather than patch?
Hope info helps.
23
Fresh Installation / Re: Fresh Install via Softculous issue UPDATE - FIXED
« on: July 30, 2020, 06:19:07 PM »
Just for the record,
I did a fresh install of Abantecart for testing purposes of the new version. Did it via Softaculous. Got the same error malfunctions.
1. pressing the cart image on a product does not add it to the cart anymore.
2. pressing the 'add to cart' button leads to a page saying 'your shopping cart is empty'
Strange, I never had these issues with older fresh installs of Abantecart via Softaculous.
I did a fresh install of Abantecart for testing purposes of the new version. Did it via Softaculous. Got the same error malfunctions.
1. pressing the cart image on a product does not add it to the cart anymore.
2. pressing the 'add to cart' button leads to a page saying 'your shopping cart is empty'
Strange, I never had these issues with older fresh installs of Abantecart via Softaculous.
24
General Support / Re: Stripe 1.0.5 and AbanteCart 1.2.16 Error (not solved)
« on: July 28, 2020, 05:25:28 PM »
Got it abolabo! Pasted the entire code and it kind of works 
Mozilla displays this cc box ok. Chromium on Mint OS doesn't. See pic (did cache clearing on all browser and store side)
Part of my problem was definitively the use of a custom template. Apparently some files in the default template got updated making the javascript and stylesheet in my custom template out of date.
NEW:
I noticed a problem while switching back and forth between custom and default template:
----- The default template does NOT display the products on a category page even though my custom template does.
See attached pic for web console error. Note that I use the "super menu" extension but I don't know if this would make a difference or not.
Mozilla displays this cc box ok. Chromium on Mint OS doesn't. See pic (did cache clearing on all browser and store side)
Part of my problem was definitively the use of a custom template. Apparently some files in the default template got updated making the javascript and stylesheet in my custom template out of date.
NEW:
I noticed a problem while switching back and forth between custom and default template:
----- The default template does NOT display the products on a category page even though my custom template does.
See attached pic for web console error. Note that I use the "super menu" extension but I don't know if this would make a difference or not.
25
General Support / Re: Stripe 1.0.5 and AbanteCart 1.2.16 Error (not solved)
« on: July 28, 2020, 02:46:23 PM »
Hi,
website url www.bluestarway.com/increase4all
I have cleared cache on store and web browser with no success.
Abolabo,
I pasted the code in common.js but didn't work. Is there perhaps a parenthesis missing?
I have attached a pic of the web console errors for the checkout page.
(Side note: when I look at this feed I can't see the pics that I attach on my messages. So I don't know if others can see the attachments?)
website url www.bluestarway.com/increase4all
I have cleared cache on store and web browser with no success.
Abolabo,
I pasted the code in common.js but didn't work. Is there perhaps a parenthesis missing?
I have attached a pic of the web console errors for the checkout page.
(Side note: when I look at this feed I can't see the pics that I attach on my messages. So I don't know if others can see the attachments?)
27
General Support / Stripe 1.0.5 and AbanteCart 1.2.16 Error (not solved)
« on: July 27, 2020, 04:13:14 PM »
Hi,
For whatever reason the Stripe upgrade to 1.0.5 did not fix the missing cc card number field with my Abantecart.
History of my problem
1. Running AbanteCart 1.2.15 and default stripe.
2. Learned that the donation extension was failing with default stripe.
3. Donation app developer suggested upgrading default stripe to 1.0.5
4. Upgraded to stripe 1.0.5 and stay with AbanteCart 1.2.15
5. Stripe stops working - it no longer displays cc number field.
6. Upgrade to 1.2.16 to see if this solves problem. NO. Problem is still there.
I have php 7.3
I have attached AbanteCart error log and web console code from checkout page.
Any thoughts?
For whatever reason the Stripe upgrade to 1.0.5 did not fix the missing cc card number field with my Abantecart.
History of my problem
1. Running AbanteCart 1.2.15 and default stripe.
2. Learned that the donation extension was failing with default stripe.
3. Donation app developer suggested upgrading default stripe to 1.0.5
4. Upgraded to stripe 1.0.5 and stay with AbanteCart 1.2.15
5. Stripe stops working - it no longer displays cc number field.
6. Upgrade to 1.2.16 to see if this solves problem. NO. Problem is still there.
I have php 7.3
I have attached AbanteCart error log and web console code from checkout page.
Any thoughts?
28
General Support / Customer Status
« on: July 23, 2020, 06:12:37 PM »
Hi,
What is the purpose of the Customer Status being ON or OFF?
I noticed newsletter subscribers have the status as OFF. Is there a need for me to turn their status to ON?
Thanks.
What is the purpose of the Customer Status being ON or OFF?
I noticed newsletter subscribers have the status as OFF. Is there a need for me to turn their status to ON?
Thanks.
29
Upgrade / Re: Stripe payments no longer working since update
« on: June 08, 2020, 05:19:50 PM »
Thanks Ilegrand. Redid staging using https and now AbanteCart store settings show https address.
I have upgraded both a staging version and a clone version to 1.2.16 and applied the stripe udpate, but I still have the same problem with stripe not working.
A look at my error log page revealed this (see image). Don't know if this is related or not.
Thanks for your support
I have upgraded both a staging version and a clone version to 1.2.16 and applied the stripe udpate, but I still have the same problem with stripe not working.
A look at my error log page revealed this (see image). Don't know if this is related or not.
Thanks for your support
30
Upgrade / Re: Stripe payments no longer working since update
« on: June 05, 2020, 04:51:24 PM »
Hi all,
I did an upgrade from 1.2.15 to 1.2.16 on a staged website and had same error with Stripe. Checked store url in store settings and noticed AbanteCart upgrade changed url from https to http. I then modified to https and clicked save and got error message. See image.
No idea what changed, because on 1.2.15 AbanteCart allowed me to save my https address.
Any thoughts?
I did an upgrade from 1.2.15 to 1.2.16 on a staged website and had same error with Stripe. Checked store url in store settings and noticed AbanteCart upgrade changed url from https to http. I then modified to https and clicked save and got error message. See image.
No idea what changed, because on 1.2.15 AbanteCart allowed me to save my https address.
Any thoughts?