AbanteCart Community
Shopping Cart Operations => Support => Topic started by: sic009 on June 07, 2017, 03:14:49 AM
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My cart seems to be not updating/adding items. However unlike the other thread I found on the forums I noticed this.
It seems as though it's not adding anything to the cart, then 3 to 5 mins later the items appear.
Does anyone know what could be causing this delay. I know it would definitely confuse customers.
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I noticed something similar happens when I delete one of the items in the cart. The "deletion" seems not to apply. Until some minutes later. Then the action appears to have taken place.
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You can shoot video screens to let people know how to help you.
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Thanks for the reply. But how do I link to the video. I see the forum does not allow posting of external links.
Sorry, just joined the forum today.
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Thanks for the reply. But how do I link to the video. I see the forum does not allow posting of external links.
Sorry, just joined the forum today.
Hi, sic009
Browser block some request on your site because in my opinion you have misconfigured Store URL.
Go to your admin and change it to be http://www.yoursite.com/ and https://www.yoursite.com/ for the secure url.
For the browser your www. and not-www version of sites are not the same
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Thanks I'll try that.
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I did change that url as suggested. Nothing has changed.
I also noticed I have a similar issue when I'm in administrator mode. I can change the value of a property or html, click save, yet the page shown after refresh displays the old information. if i gnore that for a while(usually 5 mins) and come back to that section, I find the page now updated.
I hope this sheds some light on whatever the cause is.
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What is your URL?
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www dot scipin dot co dot za.
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I am able to add to cart only one time.
I suspect there is something wrong with session.
Do you get any errors or warnings in the log?
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No I don't get any errors or logs. I just re-installed the AbanteCart-cart without changing much of the data except store-name and url. I get the same problem. I don't understand how this problem could still exist. There are other users who have had it in previous years on this forum, their queries were no addressed either. When I asked my host about the sessions configuration this is what I got.
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Hi there,
I infer you are referring the domain "scipin dot co dot za". I could not find any issues in the server logs. Also the session is enabled in the server. You can verify the same in the URL below:
scipin dot co dot za/info.php
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I attached a snapshot of my apache configuration.
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This is very strange. I suspect this something to do with server set up.
I like to get to the bottom of this and debug this issue for you. Can you PM FTP or your control panel access?
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I'll do that. Give me a moment. My host just changed a few things let me see if that helped. I think you might be right because one of the guys who complained about this was also using the same hosting provider.
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No their changes did not help. I'll give control panel access.
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Hi,
I saw your site it looks nice.
is it AbanteCart cart?
how did you get catalog on left side? the option where you can select price range, color and all???
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No, I was just trying prestashop. I still haven't figured out why abantecart does not work on my server.