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1

Support / Can You Show All Categories & Sub-Categories

« on: March 10, 2013, 08:54:26 AM »

Several of my categories have sub-categories. What I would like to do is have the sub-categories shown all the time in the Categories block - at the moment on the categories are shown and the only way to see the sub-categories is to click on the category it belongs to.

Is there an easy way to do this?

Thanks.

2

Support / ssl_error_bad_cert_domain

« on: March 01, 2013, 12:47:24 PM »

I've just turned on SSL on my website and I now get an error saying "ssl_error_bad_cert_domain" - I'm guessing this is because it's a shared SSL certificate rather than a dedicated one.

I've searched the forum but cant find any mention of how to configure AbanteCart with a shared SSL certificate - can anyone let me know how to do this please as I'm nearly ready to start trading now.

3

General Support / Contact Form Not Sending Me Emails

« on: February 25, 2013, 06:36:20 AM »

I'm going through the testing phase now of my new website and the Contact form isn't sending me any emails after filling it in. I've already had one customer register and they filled out the contact form to ask us a question but after not hearing from us within a couple of days they replied to the email that AbanteCart sent thanking them for registering their account and I received that OK so the emails are going out to customers OK, just not to us via the Contact Us form.

What settings can I check to make sure it's setup OK?

Thanks.

4

General Support / Latest Products Not Showing Items I Have Imported

« on: February 23, 2013, 09:23:30 AM »

Items that I have imported using a CSV file are not showing up on the Latest Products section of AbanteCart.

What I have done is manually create an item in the group I want to add products in to and then export all products to a CSV file. I have then deleted all but the item I just manually downloaded and then used file as a template (making sure I add Insert at the beginning of each one).

The product I manually added to my site has shown up in the Latest Products section but the ones I uploaded via the CSV file do not. I copied down the date/time from the item I created manually - is this the issues - do I need to change the times slightly or something (maybe it's getting confused)?

Thanks.

5

General Support / Critical Error - Error in data of page with controller...

« on: February 23, 2013, 12:32:24 AM »

I've just logged in to the back end of my shop and noticed I have the following critical error:

Error: Error in data of page with controller: 'pages/product/manufacturer'. Please check for key_value present where key_param was set

I'm not sure what this means so can anyone help me fix it or can I safely ignore it?

Thanks.

6

Feedback on My Store / Just Wanted To Say Thanks!

« on: February 18, 2013, 08:23:38 AM »

Over the last few days I have tried and tested around 12-15 different ecommerce platforms and I have decided to go ahead and use AbanteCart for the following 3 reasons:

1) It has a slick and clean theme
2) The Import/Export to and from a CSV file works the best out of all the ones I have tried
3) The backend is simple and easy to use with lots of handy features

The only thing I wish there was more of, was more free themes as even if you had just 6 or so free themes to choose from (maybe even an option to change the themes colours) would attract more users to your excellent shopping cart.

7

Support / Image/Photos Order

« on: February 17, 2013, 10:38:01 AM »

Is it possible to change the order of the photos associated with a product?

I've just added a product that has 2 images, one of the front and the other of the back but no matter what I do the photo of the back is the primary image and I need it to be the front so need to know how to change the order of the photos/images please?

Thanks.

8

General Support / How Do I Get The Pages In 'Content Manager' to display on my site?

« on: February 17, 2013, 06:39:21 AM »

I've just updated most of the 'Content' pages (found under Design > Content) but can't see where they are on my actual site?

On reading the manual it says it should be automatically displayed so I must be doing something wrong, how can I get them displayed?

Just to be clear, I'm talking about the About Us, Shipping and Returns Policy pages.

Thanks.

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