AbanteCart Community
Shopping Cart Operations => Security => Topic started by: kenrees69 on October 27, 2015, 08:10:57 AM
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When a customer forgets his password and requests a new one, he receives a new one by email but that password is not recognized when he tries to login to complete his purchase. Has anybody any idea why this should be so? Thanks
Ken
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Hi.
What is your AbanteCart version?
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Hi 1.2.4
Thanks for your reply.
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Can you please PM me your site url?
Do you have any related errors in the AbanteCart error log?
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misslouisejewellers.com
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I have nothing in the error log
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Problem now solved. My Finger trouble I was trying to log in with my email address instead of my user name. Thanks for taking the troub le to help
Ken