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Messages - helperbee

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31
Configuration / moved site up to root and lost drupal
« on: October 02, 2015, 07:00:32 PM »
I read for hours all the posts and advise about how to move a site. I guess my situation was more complicated that is typical. I had a Drupal site at the root. I had installed AbanteCart under directory /a. I was ready to move it, so I backed it up, and followed these steps:

1. Copy all the directories and files from .../a to root directory.
2. Access admin in new URL without /a in it.
3. Go to System -> Settings -> Details and edit Store URL to remove /a from both Store URL and Secure Store URL.

When I browsed to rentmasonbees.com it only displayed the storefront, not the home page of my site made with Drupal.

I contacted my host and they magically fixed it. I reverted step 3 above to point to old location.

Now I need to learn SOMETHING to understand what I did wrong and how to safely remove the files that still exist under /a.

Note: As a precaution, I still have the Drupal install under /d  and copy of AbanteCart is still under /a.

What I'm worried about now is letting too much time elapse and customers buying and not knowing which copy of AbanteCart database to keep. I'm assuming the copy job from today created two copies of DB. Yes, I am still pointing to the one living under /a which was the original location and has some customer orders.

Christina

32
Built-in Features / Re: Reports
« on: October 02, 2015, 05:35:38 PM »
Yes, thank you, Lee. I've used it already during our testing.

33
General Support / Re: Reconciliation Report for Sales/Orders
« on: October 02, 2015, 01:06:28 PM »
Any progress on this?

34
Feedback on My Store / Open to feedback
« on: October 02, 2015, 01:03:52 PM »
Our website is in soft launch phase with limited exposure. It is my very first web project and with the help of the Forum, it came about. Thank you!

rentmasonbees.com and click Shop tab.

Thank you for any tips and feedback! :)


35
Built-in Features / Re: Reports
« on: October 02, 2015, 12:45:21 PM »
Thank you for that tip! I'll go learn phpMyAdmin. Sounds like I'll need it.

Also, the Products Purchased report available is not displaying accurate data. Even during the testing phase, when there were lots of orders, this report never updated. It continued to show only one product sold. Now that I've deleted testing data, the report did not change. It doesn't show what has currently been purchased.

Is this a broken report?

36
Yes, that helped to understand. I appreciate your time to explain it to me.

37
Support / Re: !MySQL Database size exceeded!
« on: October 02, 2015, 12:04:12 PM »
I think I should clear out Banner Statistics now that the shop is live so that we have more accurate view and conversion count.

Is the new name of the table ab_banner_stat?  My version of AbanteCart is 1.2.2.

If so, then is this the correct command to clear the table? (Yes, my first time using phpMyAdmin).

DELETE FROM ab_banner_stat;

I couldn't find another way from the Admin Dashboard to reset the banner stats. Thanks for your assistance.

38
Extension Support / Re: Order Attribute extension
« on: October 01, 2015, 02:21:51 AM »
Thank you.

39
How about cancelling the entire order and letting the customer order corrected amounts/items?
How could that be done? How can we offer a refund if we don't change the status?

40
When we adjust an order and affect the price or status, after Save/Recalculate button is clicked, what else needs to be done to send the adjusted order to payment gateway (Authorize.net)?   The original order as viewed at Authorized.net remains unchanged.  I expect that when I void or change an order within the shopping cart admin side, that it will pass the info to Authorize.net, but being a newbie, I may have false expectations.

How do I trigger the transfer of order adjustments to the payment gateway?

I'm loving this shopping cart and so is my client!

41
Existing features / Save and Recalculate button ignores Tax
« on: September 28, 2015, 04:21:25 PM »
For orders that need adjustment, after the a product is removed from order, and Save and Recalculate button is clicked, the tax field is cleared and the new Total is incorrect. :'(

rentmasonbees.com/a

Please advise if there is a setting that affects this. I've looked through all settings and documentation and can't find one that relates.

42
General Support / Re: Redirect Error
« on: September 27, 2015, 04:06:43 PM »
Error log now has these entries as of today.

2015-09-27 1:07:11 - warning: AbanteCart core v.1.2.2 Invalid argument supplied for foreach() in <b>/home/rentmaso/public_html/a/admin/view/default/template/form/chosen_select.tpl</b> on line <b>4</b>
2015-09-27 1:07:11 - warning: AbanteCart core v.1.2.2 Invalid argument supplied for foreach() in <b>/home/rentmaso/public_html/a/admin/view/default/template/form/chosen_select.tpl</b> on line <b>32</b>
2015-09-27 1:16:59 - warning: AbanteCart core v.1.2.2 Invalid argument supplied for foreach() in <b>/home/rentmaso/public_html/a/admin/view/default/template/form/chosen_select.tpl</b> on line <b>4</b>
2015-09-27 1:16:59 - warning: AbanteCart core v.1.2.2 Invalid argument supplied for foreach() in <b>/home/rentmaso/public_html/a/admin/view/default/template/form/chosen_select.tpl</b> on line <b>32</b>
2015-09-27 1:19:20 - warning: AbanteCart core v.1.2.2 Invalid argument supplied for foreach() in <b>/home/rentmaso/public_html/a/admin/view/default/template/form/chosen_select.tpl</b> on line <b>4</b>
2015-09-27 1:19:20 - warning: AbanteCart core v.1.2.2 Invalid argument supplied for foreach() in <b>/home/rentmaso/public_html/a/admin/view/default/template/form/chosen_select.tpl</b> on line <b>32</b>
2015-09-27 2:55:04 - warning: AbanteCart core v.1.2.2 Invalid argument supplied for foreach() in <b>/home/rentmaso/public_html/a/admin/view/default/template/form/chosen_select.tpl</b> on line <b>4</b>
2015-09-27 2:55:04 - warning: AbanteCart core v.1.2.2 Invalid argument supplied for foreach() in <b>/home/rentmaso/public_html/a/admin/view/default/template/form/chosen_select.tpl</b> on line <b>32</b>

 Log time does not match my system's time, so I can't pin point better. Where can I make adjustment to set the correct time?


43
General Support / Re: Redirect Error
« on: September 27, 2015, 04:01:36 PM »
The redirect error (see attached) is displayed when I click Shop button from my home page (rentmasonbees.com/d)
Also, when I click on either download link on this page
https://rentmasonbees.com/a/index.php?rt=content/content&content_id=13


44
General Support / Redirect Error
« on: September 27, 2015, 03:52:46 AM »
I'm getting a redirect error randomly earlier (when hitting the home of storefront), but reproducible tonight when I attempt to download a PDF from the storefront.

By reading the forum, I learned to check the error log. I don't know if this error pertains since the time stamp doesn't correspond, but here it is anyways:

2015-09-27 2:55:04 - warning: AbanteCart core v.1.2.2 Invalid argument supplied for foreach() in <b>/home/rentmaso/public_html/a/admin/view/default/template/form/chosen_select.tpl</b> on line <b>32</b>


How can I fix this redirect error?






45
General Support / Re: Cancel an order
« on: September 26, 2015, 11:23:18 AM »
I've built the form and placed it within a block and then placed that block within a content page.
It wasn't hard at all. I'm stuck because I can't find the order invoice to edit. I'm ready to drop in the text "to cancel and order, click here".  Can you specify its name?

I need to make other changes to the order invoice, such as drop the IP Address and its label.

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