AbanteCart Community

eCommerce construction => Installation and Configuration => Topic started by: paulbg on September 07, 2017, 03:27:53 PM

Title: Error: Payment method required! For customers but not guests?
Post by: paulbg on September 07, 2017, 03:27:53 PM

Am I missing something?  My only payment in PayPal standard. Only Shipping option, Royal Mail (with varying rates and options)
When Guests checkout, Delivery Information gives Shipping Options and when one is selected the PayPal payment option opens. When PayPal is selected the checkout and payment goes through.

When registered approved Customers get to  Delivery Information and when shipping option is selected, no PayPal option opens or any other payment option. Continuing just gives the error: Error: Payment method required!

Thanks.

Title: Re: Error: Payment method required! For customers but not guests?
Post by: Basara on September 08, 2017, 05:05:23 AM

Hello.

Did you use same address for registered and guest customers? Possibly you set Location limitation in the payment method

Title: Re: Error: Payment method required! For customers but not guests?
Post by: paulbg on September 08, 2017, 05:32:53 AM

Thanks

PayPal location is set to: All Locations.

Yes, I used the same address for both, Guest and Returning Customer. I did have a new customer who tried but couldn't checkout as a customer but can as a guest.

I have just looked at Payment, PayPal option:   Total Order Maximum:  Does this maximum mean the Value of the order in Money or Number of items?
I think that is the problem, it should be set to the max. money value of the order.

Title: Re: Error: Payment method required! For customers but not guests?
Post by: Basara on September 08, 2017, 05:43:53 AM

What is your AbanteCart version?

When guest checkout and registered did you add same products into the basket?