AbanteCart Community

Shopping Cart Operations => Support => Extension Support => Topic started by: pcshost on November 13, 2016, 08:49:59 PM

Title: Handling Fee not showing up at checkout
Post by: pcshost on November 13, 2016, 08:49:59 PM

I'm not seeing the Handling Fee show up after enabling it through the extensions / Order Totals. It said I successfully enabled it. I am using the Simply Stylish theme. Any correlation between the two? I also read this which didn't help. http://forum.abantecart.com/index.php/topic,682.0/prev_next,prev.html#new

Title: Re: Handling Fee not showing up at checkout
Post by: abantecart on November 14, 2016, 09:02:16 PM

What version of AbanteCart do you have?
Can you please share a screenshot with settings for Handling fee?

Title: Re: Handling Fee not showing up at checkout
Post by: eCommerce Core on November 15, 2016, 09:03:26 AM

Make sure that you have appropriate payment set up or that your order total (in the customer order) is less than what you have set in the settings amount. 

Title: Re: Handling Fee not showing up at checkout
Post by: pcshost on November 15, 2016, 06:14:03 PM

Version is 1.2.8 Attached is what I have for settings.

Title: Re: Handling Fee not showing up at checkout
Post by: pcshost on November 15, 2016, 09:10:13 PM

FYI the type in the attachment was wrong. I set it to FEE not shipping. Not sure how shipping showed up.

Title: Re: Handling Fee not showing up at checkout
Post by: Basara on November 16, 2016, 08:27:39 AM

Hello.

Try to change calculation order to 1 or 2 and clear AbanteCart cache. With your settings you should see Handling fee total for order amount less than 25 in default currency

Title: Re: Handling Fee not showing up at checkout
Post by: pcshost on November 16, 2016, 02:18:20 PM

Okay I tried that. No good. The order total for the handling fee should be the MINIMUM amount the order has to apply the fee correct? So anything over $25 will have the FEE applied? Either way it didn't work. I'm wondering if the theme I used "simply stylish" is some how blocking or not enabling it. In some old posts I noticed you needed to change the key name in the table. I assume that got fixed w/ the latest version.

Title: Re: Handling Fee not showing up at checkout
Post by: Basara on November 17, 2016, 12:45:49 AM

Quote from: pcshost on November 16, 2016, 02:18:20 PM

So anything over $25 will have the FEE applied?

No. Fee applied to anything less than $25

My previous post

Quote from: Basara on November 16, 2016, 08:27:39 AM

Hello.

Try to change calculation order to 1 or 2 and clear AbanteCart cache. With your settings you should see Handling fee total for order amount less than 25 in default currency

Title: Re: Handling Fee not showing up at checkout
Post by: pcshost on November 17, 2016, 08:09:07 AM

Okay that was it. I change the minimum amount to $250 and it handling fee showed up. Problem solved, thanks. Next problem coming soon! Stay tuned.