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Topics - dls2004

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Support / Product Page Click Media Tab - Forbidden access /store/index.php

« on: March 30, 2015, 12:54:57 AM »

Hi,

Just recently when I select a product and go to the product editor page and then select the media tab, abantecart throws a Forbidden error about 4 times and I am unable to work with media for the product. (screenshot below).

No media shows for the product.

I am using version 1.2.0

Any idea's on hoe to resolve this issue?

Thanks

Support / SQL Error Upgrading from 1.2.0 to 1.2.1

« on: February 27, 2015, 05:13:43 PM »

Hi Readers,

I am getting the error when running the core upgrade from version 1.2.0 to version 1.2.1. I run the script in Package Install - Tab "Network Install' as using shortcut 'abantecart_upgrade_121'

The error thrown is:

Error: Can't create sql dump of database during backup

The upgrade script then fails....is there a manual work around?

Thanks,

General Support / Upgrade from 1.1.9 to 1.2.0 Error: Can't create sql dump of database during back

« on: January 22, 2015, 10:36:18 PM »

Hi,

I have tried with several abantecart sites to run the upgrade package to upgrade v1.1.9 to v1.2.0

All of them fail with error as below:

Error: Can't create sql dump of database during backup

I tried the manual processes and downloaded the upgrade only package, extracted it. Copied the contents of the directory 'code' to my abantcart directory and then tried to use upgrade.sql in phpMyAdmin (Version information: 4.0.10.7, latest stable version: 4.3.7)
I should note this script has so many errors in it its almost unusable as it assume a schema table prefix is 'ac_' and the TIMESTAMP commands don't work with all version of phpMyAdmin . And has to be worked through line by line to get it work, checking the table columns and index first before running each block of sql code.

Even after doing this, Still the upgrade failed and the store page and admin pages both showed critical errors.

So I rolled back to V1.1.9 store and database from a softaculous backup.

Ok, so here's how I did manage to get the upgrade to succeed....MAKE A FULL SOFTACULOUS BACKUP FIRST OF LIVE SITE!

Using the provided backup.php file as provided in this thread ?http://forum.abantecart.com/index.php/topic,1676.15.html?

I renamed the existing backup.php in /public_html/store/core/lib on your live site to backup.php.old

I then copied the downloaded backup.php file to /public_html/store/core/lib on live site

Then ran the upgrade using the message link or by typing 'abantecart_upgrade_120" into the 'Network Install tab' 'Installation Key' form textbox.

The package downloaded and installed correctly. Will do bit more testing but the store and backend appear to be working correctly.

So hope this work around helps anyone with similar upgrade issues as I had.

Support / Abantecart Import Failure

« on: January 21, 2015, 09:46:49 PM »

I am having problem importing data into abantecart from a exported tab delimited csv file created from abantecart. When I examine the csv file in excel the file contains tab delimited data. The csv file was created using the Data > Import/Export > Export function in abantecart. I was exporting all products in ab_products to a csv file.

The product_id values start at 50 through to 110 of the data to be exported.

The product_id values in the database I was importing too... start at 111 through to 316.

So there is no obvious primary key conflicts that I can see anyway when come to importing the data.

On attempting to import in to abantecart v1.1.9 I get the error message 'Data is empty or corrupted'

I have followed the youtube instructional guide as below for import / export exactly and the error continues.

?https://www.youtube.com/watch?v=rmTKFWRcPRA?

Any ideas why this keep failing.

Attached the CSV file for reference.

Support / Admin Backend Site now showing error Forbidden on all media.

« on: July 30, 2014, 11:33:35 PM »

Hi All,

I have a problem, today I logged into the backend of my Abantecart V1.1.9. And when I went to products and added a new product and went to the media tab page it displays error Forbidden in red. And i cannot add / edit media for the product.

I went to a previously loaded product, clicked the media tab and this also shows error Forbidden for all media.

I cleared all cache data and this did not resolve the issue.

I checked permissions on the cache folder and these are write and read.

Any idea's why abantecart would suddenly throw this error message.

Help appreciated.

Barry M