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Shopping Cart Operations => Support => General Support => Topic started by: browneyedgirl on October 13, 2015, 11:17:16 AM

Title: How can I add multiple documents to Checkout Terms and Account Terms?
Post by: browneyedgirl on October 13, 2015, 11:17:16 AM
 I have the following documents - Terms and Conditions, Privacy Policy and Return Policy.  Is there a way to select multiple of these documents to Account Terms and Checkout Terms? so customers are forced to agree to both documents as opposed to just one?  When I look at Checkout Terms and Account Terms under System->Settings->Checkout tab, It seems that I can only select one document each.

Running version 1.2.4.

Thanks
Title: Re: How can I add multiple documents to Checkout Terms and Account Terms?
Post by: llegrand on October 13, 2015, 12:04:59 PM
Here's a potential solution that requires no change in the coding  -and IMO would be more customer friendly as having to agree to multiple check boxes to establish and account or pay for goods would potentially be considered a "deal killer" to a lot of customers - myself included.

You could use the Terms and Conditions for the account registration AND within that document either link to your Privacy Statement or include your privacy statement.  So when they agree to that on account registration they are agreeing to both.

Depending on your Return or Shipping policy that should be the ONLY thing your customer needs to agree to at checkout time as they would have agreed to the T&C when registering or making a guest checkout.

You can also combine the Shipping and Returns into one document if you need to cover both with the checkbox.

Just an idea for a solution
Lee


Title: Re: How can I add multiple documents to Checkout Terms and Account Terms?
Post by: browneyedgirl on October 13, 2015, 02:46:08 PM
Lee, Thanks for your suggestion.  I had thought of the same thing for my account terms  since I already have a link to my privacy policy included.  So account terms is set up to require agreement to Terms and Conditions. 

Note that with Guest checkout, there is no requirement to agree to Account terms, just checkout terms - so I was trying to see how I could  add Terms and conditions + returns policy as items to agree to  - I guess I could add a link to the returns policy from the Terms and Conditions as well and just use that for both Account and checkout terms.   Other solution would be to disable Guest checkout but i figured that not doing so might also be a deal breaker for some.

Appreciate you taking the time to responde.