I swear my customers can barely turn a computer on. Many when they join my site & set up their login (it is set to use their email) automatically capitalize the first letter in their email. So when they go back to login & do not capitalize it does not work. It ends up taking me so much time & energy to help them. Is there a way to turn off that case sensitivity option? So as long as they enter in the email it will recognize them (as long as they have the correct password?). I am running an older version of the cart: 1.1.9

Thank you so much!
Elizabeth

Is there someone who I can hire to help me with a cart upgrade? I had a clone site created & have had so many issues with the update it is crazy. My support at my host has been amazing but there is only so much they can do. I did the update on the clone site & no images or downloads would work. I could not even add any it came up with a resource folder error. We changed permissions on all the folders and it never would work. So we recloned the site thinking maybe that was an issue. Then I updated again & the whole thing went down with the long error of:

warning: require_once(/home/stitchi7/public_html/dev/core/engine/task.php) [function.require-once]: failed to open stream: No such file or directory in /home/stitchi7/public_html/dev/core/init.php on line 191
Fatal error: require_once() [function.require]: Failed opening required '/home/stitchi7/public_html/dev/core/engine/task.php' (include_path='.:/usr/local/php53/pear') in /home/stitchi7/public_html/dev/core/init.php on line 191
compile error: require_once() [function.require]: Failed opening required '/home/stitchi7/public_html/dev/core/engine/task.php' (include_path='.:/usr/local/php53/pear') in /home/stitchi7/public_html/dev/core/init.php on line 191

That support finally fixed it but have told me this morning that they cannot help anymore as this issue is on the cart side & not the server side.

Any help I can get I would greatly appreciated.
Thanks
Elizabeth

I would love it if someone could develop an extension that would tell a customer that they already purchased that item. I have a digital site with embroidery designs & many of my customers are older and forget they purchased something. This would be a great add on for my site. Thank you!

I upgraded to v1.2.0 last night & now the downloads in the customer account section is messed up. They are shown there but there is no way to actually download the file. PLEASE help! How do I fix this! I have a thousand old ladies wanting their embroidery files NOW!

Thanks
Elizabeth

HELP! It had been working but now when someone downloads a zipped download it does not show as a zipped file. It is unknown and to get it to work customers are having to have to rename the file with the .zip on the end.
Plus for some reason in the account in the downloads section a bunch of extra "orders" are showing up under the download as pending. it is the same item and has the same time stamp on it. I have NO idea what to do to change any of this.
Thanks in advance.
Elizabeth

Below is what the downloads account looks like. That is one order.

When I try to check out, add a coupon or register the page times out on me. Any idea on what I am doing wrong? I have a coupon added and active. I have added Pay Pal as a payment option as well. I tried even checking out without having to register & it does not work. I am using 1.1.8
No error message, just times out and says page not available.
Thanks!