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Messages - GottaRun

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1
Upgrade / Re: Softaculous
« on: June 12, 2015, 10:21:56 AM »
Right.

After crashing the website yesterday and not being able to roll back my version or access my Admin Dashboard my very helpful hosting company dedicated most of this morning to checking my database files, backing them up and downloading them before rolling back on their servers to my 1.1.8 version from Monday.

We went through the correct process with backup.php change and upgraded the site to 1.1.9.

Pausing for a moment to celebrate we then moved forwards to upgrade to 1.2.0 using the advice on database prefixes above, files were changed and config adjusted only for the crash to happen again.

Currently rolling back to 1.1.8 again and restoring the site, we'll upgrade to 1.1.9 and stop there for now until I can figure out how to proceed. I think the clone function might be a way forwards In Case of Emergency there is always a live version.

Just to update.

2
Tips and Tricks / Re: Can you download your inventory into excel?
« on: June 12, 2015, 03:22:44 AM »
Thanks Basara.

If I export this product database I presume it can be imported into a new setup.

3
Tips and Tricks / Re: Can you download your inventory into excel?
« on: June 12, 2015, 02:28:26 AM »
Is it possible to access this inventory list from the sql database?

I can no longer access my dashboard to export and my backup will not rollback to the previous version. I am no thinking that I need to rebuild my site but the thoughts of recreating everything from scratch is killing me :(

4
General Support / Re: Down grading AbanteCart Cart
« on: June 11, 2015, 02:43:38 PM »


Hi,

ok, in my admin area of abantecart I located that I did the upgrade from 1.19 version to the current version of abantecart. So, I have located a file which I have downloaded to my computer from my server in admin/system/backups manual backup 2015-1-17-13-46-17 From this file I am assuming abantecart did this backup before I upgraded to the most current version. Ok, so in this file there are 2 folders (data) & (code) the data folder holds the file (dump.sql) so I have gone through the process in abantecart restore using this dump.sql file to be confronted with a critical error message (SEE ATTACHED SCREENSHOT) Yet, I am still able to log back into admin but nothing has changed to my abantecart as it is still the most current version? Any ideas please?

Regards

After upgrading my site to 1.1.9 and then to 1.2.0 I am getting this same critical error message when I try to access either my public domain or my AbanteCart admin panel


Check AbanteCart error log

Unfortunately I can not access my AbanteCart dashboard to check this log, my cpanel error log tells me:

File does not exist: /home/gottarun/public_html/404.shtml, referer: http://gottarun.ie/static_pages/index.php

I am also unable to roll back from a system aborted update to 1.2.0 to my last full system backup of 1.1.8.

Can you advise where this is possibly gone wrong for me please Basara?

5
Upgrade / Re: Softaculous
« on: June 11, 2015, 02:22:43 PM »
I was actually hoping to roll back to the 1.1.8 but I guess once the site is updated to 1.1.9 the backup no longer works (?) While restoring the 1.1.8 it gets to 95% stalls and then "Connection times out"

I like the cloning idea.  8)

Thanks llegrand for the help.

6
Upgrade / Re: Softaculous
« on: June 11, 2015, 01:24:33 PM »
Spoke too soon :(

Should have stopped at 1.1.9 Site now critical error and unable to get back up to restore. Would it have anything to do with the file changes to backup.php I wonder?

7
Upgrade / Re: Softaculous
« on: June 11, 2015, 12:53:58 PM »
hmm.   I guess check with your host or you can check your server php.ini settings if you have cPanel  just look for php configuration.  I believe you can't exceed your server settings -  that may be your issue.


also,  I had one where I had to replace this file that shown in this earlier post  - then all went well.

http://forum.abantecart.com/index.php/topic,1676.msg6598.html#msg6598

You should change your name to LEGEND!

After an afternoon ruling out server side issues with my hosting co I managed to get the backup.php file changed and SUCCESS

Version 1.19 here I am, version 1.2 here I come!! :)

Thanks for you help folks.

8
Upgrade / Re: Softaculous
« on: June 10, 2015, 06:02:44 PM »
Scratch that idea it doesn't work either :(


9
Upgrade / Re: Softaculous
« on: June 10, 2015, 06:00:23 PM »
in my experience upgrading like that -  if I adjust the php.ini  file size to a large number  it works.   It must be the php.ini within the dir where your cart is installed.   So if your site   is /shop   then look for the php.ini  file there.

memory_limit = 128M;   I find with any db of size I need at least 512 to do the dump.  so you would change your line to say
memory_limit  = 512M

Thanks llegrand.

Not working. I presume it is ok to go to 1024M and higher for the dump if necessary?

10
Upgrade / Re: Softaculous
« on: June 10, 2015, 04:57:29 PM »
you can run  upgrade process manually from menu extensions->install extension, type installation key with prefix
abantecart_upgrade_ and version.
For ex. you have 1.1.8.
Key will be abantecart_upgrade_119
Then run with abantecart_upgrade_120, 121,122

NOTE: Do not forget do full backup of your site before upgrades!

Thanks but this does not work for me.

I get error message:


11
Upgrade / Softaculous
« on: May 28, 2015, 09:24:50 AM »
Just wondering what we as users can do to have the upgrades added to Softaculous?

I'm stuck on version 1.18 and no matter what I do I can 't upgrade my existing shop to 1.20 or any other system. I have a sandbox version 1.20 running and love the   user interface.

An automatic upgrade would be brilliant.


12
Extension Support / Re: Gift Certificate and PayPal
« on: February 05, 2015, 08:31:17 AM »
Hi Basara, thanks for the reply, as I said the update should have taken care of it, I wish the version update to the website was a little more straightforward.

I have never been able to update Version from within the Admin panel and am not experienced enough to trick around in the Cpanel with file uploads.

I have disabled the extension as there is an update available but first I have to figure out how to update my site to 1.2.0. It would be so much easier if Softaculous managed these updates automatically.

Hello. We can not replicate issue with latest Gift Certificate extension and PayPal STD (AbanteCart 1.2)

13
Extension Support / Re: Gift Certificate and PayPal
« on: January 27, 2015, 05:27:36 AM »
No this was a Gift Certificate that was bought by a customer and when they applied it to their purchase the correct subtotal showed in AbanteCart but when they went externally to PayPal to pay the balance the value of the Certificate was added to the total.

I have disabled the extension as there is an update available but first I have to figure out how to update my site to 1.2.0. It would be so much easier if Softaculous managed these updates automatically.

14
Extensions and Add-Ons / Re: Connecting to Marketplace error
« on: January 20, 2015, 08:58:12 AM »
NOTE: Old marketplace is no longer supported by our team and AlgoZone might turn it off at any point.

I suggest to use current marketplace http://marketplace.abantecart.com

Problem is my records are not duplicated over there so there is no record of my extension purchases or downloads.

15
Extensions and Add-Ons / Re: Connecting to Marketplace error
« on: January 20, 2015, 07:58:21 AM »
Problem is I used to log in from within Abantecart and Marketplace now doesn't recognise my log in.

As a result I can not longer access my download history and get updates that are badly needed.

Did you use old marketplace? Try this link

Excellent! Thankyou  8)

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