AbanteCart Community

AbanteCart Development => Extensions and Add-Ons => Shipping Modules => Topic started by: Mike on December 20, 2016, 07:46:30 AM

Title: Royal mail
Post by: Mike on December 20, 2016, 07:46:30 AM
Hi Guys

I have just enabled the default Royal Mail shipping extension and it is working great. I put a product in the cart go to checkout and there is a drop down list with the available options. However, whichever option I select, it doesn't actually add the amount to the total - just get sub total, then shipping remains at zero, then total equals the sub total.

Anyone got any idea why please
Title: Re: Royal mail
Post by: Basara on December 21, 2016, 12:22:13 AM
Hello,

First upgrade your royal mail extension files with latest one https://github.com/abantecart/abantecart-src/tree/master/public_html/extensions/default_royal_mail 
Some bug were fixed week ago. After that clear AbanteCart cache and recheck your product settings (free shipping OFF, required shipping ON, correct weight and weight class! etc...)
Title: Re: Royal mail
Post by: Mike on December 21, 2016, 12:27:12 PM
Thanks for the reply.

It turns out that it was a conflict with another extension, the "Supplier" extension, which I had installed. I turned that off and the Royal Mail extension functioned correctly again.
Title: Re: Royal mail
Post by: llegrand on December 21, 2016, 06:19:30 PM
Please contact your Supplier extension provider and let them know.  I believe that is probably CSOnline and I think they are quite responsive to issues and will want to "fix" their extension.

Thanks
Lee
Title: Re: Royal mail
Post by: Mike on December 21, 2016, 06:23:23 PM
Already done and in progress  ;D 8)