Show Posts


Messages - lostmytophat

Pages: 1 [2] 3
16
Support / Re: questions/problems
« on: February 25, 2015, 02:06:39 PM »
1.) Solved, thank you :)
2.) Sorry, i don't understand your answer, can you please re-state it in another way? Also, Auto Select also isn't working for shipping method. I have Free Shipping, FedEx, and UPS enabled, with Auto Select turned ON for Free Shipping and OFF for UPS and FedEx. During checkout though, Free Shipping is not preselected.
3.) I figured this one out, thanks :)
4.) Tried that, didn't work.

17
Support / questions/problems
« on: February 24, 2015, 05:18:39 PM »
New version of AbanteCart, installed just a few days ago (version 1.2.0). Here's my questions/problems list:

1.) I get a message about a core update, but when I go to the link, it says there's nothing there. No updates are showing under the "Updater" either.
2.) I have Authorize.net as my store's only payment method, and when I turn "Auto Select" ON, during the check-out process it doesn't auto-select. It also doesn't remember the shipping choice from the cart, a customer has to select it again and then the payment select option appears and Authorize.net has to be selected.
3.) Is there a way to remove the coupon field from the shipping and payment selection page as well? Right now, there's only the option to remove it from the cart page that I can find. I would actually prefer to be able to remove Checkout Step 2 all together if possible as there's no reason to have it there with shipping method having been chosen in the cart and there being only one payment method to chose from.
4.) I can't seem to change the favicon. I searched and found only "favicon.ico" and "4.ico" and replaced them both. There are no other .ico file in the directory, but my store's still showing the default AbanteCart favicon. I cleared the cache an tried in different browsers.

Note: In the UPS extension, the ON/OFF buttons for shipping methods seem to be reversed. I have to turn them ON to turn them OFF and visa-versa. It's not really a problem to do that of course, but I thought I'd mention it to you anyway. (I tried this fix for the Authorize.net auto-select issue, but it didn't work)

Thanks in advance for any help offered.

18
General Support / Re: Store showing random customer info to everyone
« on: February 23, 2015, 02:31:23 PM »
I finally found out what was causing these script errors. It wasn't anything to with the security breach on my site, it was that I was disabling the background sections in "Layout & Blocks Manager". When I disabled "Footer Top", "Footer Bottom", and "Footer", the errors would occur. Re-enabling them and disabling the blocks inside them instead fixed the problem. I disabled and enabled those background sections a few times over to reproduce it and make sure it was what I thought, and it happened every time. I then narrowed it down further to just the "Footer" block as the source, not "Footer Top" or "Footer Bottom". So it sounds like it's a bug you should look into.

Why it showed up after the breach and not before, I would deduce, was because after the breach I was using a new version of AbanteCart, and before the breach I was using an older version where the "Layout & Blocks Manager" was different than it is now.

19
General Support / Re: Store showing random customer info to everyone
« on: January 15, 2015, 01:59:57 PM »
I have an update. To see if I could troubleshoot this some on my own, maybe find the point of failure, I installed a fresh version of AbanteCart and went about building the store as I did before, checking the front end every few steps to see if the scripts I mentioned before were still working.

I deleted the sample customers, orders, products, categories, and manufacturers, and then created a product. No problems up until that point.

Next, I modified the page layouts for "Default Page Layout", "Home Page", and "Default Product Page", and then uploaded a new version of "style.css" via FileZilla (version 3.9.0.5) and checked those scripts again. They'd failed, just like they had before.

I restored the default version of "style.css" and returned the page layouts to as close to their default appearances as I could remember, but the scrips still did not work.

I did not modify this new test install of AbanteCart in any other ways than those I just described.

Any idea what could be going on?

20
General Support / Re: Store showing random customer info to everyone
« on: January 14, 2015, 12:29:49 PM »
I did ask our web hosts about it, but I wasn't able to find out anything about the request used from them unfortunately.
I ended up having to scrap the whole store, do a new install, and build it again from scratch, actually. And, as bad luck would have it, I'm having some trouble with it. The image zoom feature, reviews, and the final payment submission button aren't working. Any idea what could be causing that?

21
General Support / Re: Store showing random customer info to everyone
« on: January 08, 2015, 02:33:32 PM »
I just talked with Authorize.net, and they say that the credit card info is secure, but that there's a chance that the credit card info entered after the site was hacked could have been stolen by the malicious PHP sending the info to both a 3rd party and Authorize.net (but only those entered after, none before).

22
General Support / Re: Store showing random customer info to everyone
« on: January 08, 2015, 02:17:56 PM »
Is there a way you can tell me what the likelihood is on our customers' info being compromised over this? Or even if it's possible that the hacker could have gotten credit card #s? Like I said, we Authorize.net for credit card transactions, but is there a way the hacker could have gotten to that info through AbanteCart Cart's interface with Authorize.net?

23
General Support / Re: Store showing random customer info to everyone
« on: January 08, 2015, 01:52:21 PM »
Thanks for the info. And I don't really know how to find the info you asked for in our logs. I will ask our web host people though and let you know what they tell me.

24
General Support / Re: Store showing random customer info to everyone
« on: January 08, 2015, 01:14:26 PM »
Here's what I have from our host so far:

These malicious files have been uploaded on these dates:
############################
File: `./store/extensions/default_perpetual_payments/storefront/.press45.php'
Size: 19203 Blocks: 40 IO Block: 4096 regular file
Device: 805h/2053d Inode: 61022395 Links: 1
Access: (0644/-rw-r--r--) Uid: ( 1157/store) Gid: ( 1152/store)
Access: 2014-10-03 18:06:56.000000000 -0400
Modify: 2014-10-03 18:06:56.000000000 -0400
Change: 2014-12-08 16:03:39.000000000 -0500
############################

I'll let you know when I have more.

Also, is there a setting inside AbanteCart Cart to take the store off line?

25
General Support / Re: Store showing random customer info to everyone
« on: January 08, 2015, 01:03:29 PM »
I just heard back from our web host company, and you were right, there were compromised PHP files. They are running a full scan now.

26
General Support / Re: Store showing random customer info to everyone
« on: January 08, 2015, 01:01:01 PM »
Also, I'll try to take the site off line too if that will help... just have to figure out how to do that...

27
General Support / Re: Store showing random customer info to everyone
« on: January 08, 2015, 12:59:26 PM »
Oh, sorry. No, I don't think there was much customizing. Just a custom CSS. Other than that, just using the UPS, FedEx, and Authorize.net plugins. I can't think of anything else that's been changed or customized.

And I'll do my best to look into the PHP (I'm not an expert in this sort of thing though, just a graphics designer who's somewhat talented at figuring things out when I need to).

28
General Support / Re: Store showing random customer info to everyone
« on: January 08, 2015, 12:50:38 PM »
I can't get the screen shot w/out opening the store again, and unfortunately I can't give you the admin info without the ok from my boss, who's on a business trip at the moment... I did tell our web host about the problem though. It might be that someone just hacked us or something, I really have no idea (it's such an odd problem). I'll let you know what the web host people say once their support people get back to me, and if I can get the okay from my boss, I'll get back to you with the admin info when I can also.

29
General Support / Store showing random customer info to everyone
« on: January 08, 2015, 12:27:41 PM »
Suddenly, our online store is just showing seemingly random customer info to anyone who visits the store. They don't have to log in or anything. Someone who called in on the phone even said she saw another customer's credit card info. I had to put the store in maintenance mode for obvious reasons. Any idea what went wrong or how this can be fixed?

30
I'm making a new css style for my AbanteCart store, and the one problem I keep bumping into that I can't seem to find a solve for is window scaling. Everything looks great full screen, but when I shrink the window size, my product pages mostly look like a wreck with the price and such hidden partially behind the product image or gone all together.

So I'm wondering if there's a way to just turn off that feature so everything stays where it's at when the window shrinks?

Pages: 1 [2] 3

Powered by SMFPacks Social Login Mod