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Support / Problem with login into the admin area
« on: December 04, 2015, 04:48:58 AM »
Dear AbanteCart Forum,
First of all thank you for making this great sofware.
I intend to use it to create a marketplace, so i would love the multishop feature that it seems to have.
My problem is, i installed the script properly but i receive this message at login screen:

Your server is unable to create a session necessary for AbanteCart functionality. Check logs for exact error details and contact your hosting support administrator to resolve this error.

I was reading the forum messages, but i did already what you suggest, especially i fixed the folders permissions and i also think my configuration is ok.

My hosting is Ipage, i report what they said about this error:


Hello,

There is no issue on the server that is causing this session error at http//xxxxxx.com/index.php?s=xxxxxxx. The session of this account is working fine at http//xxxxxxx.ipage.com/session.php . Also, there is no error log for reported issue. The issue appears to be with the AbanteCart application itself. We do not provide support for third party applications. I suggest you to contact your application vendor regarding this issue.

If you have any further questions, please update the Support Console.

Sincerely,

Nithin K
Technical Specialist

Can you explain me what to do step by step please?

Thank you very much,
Rick

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