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Support / Suddenly unable to log in to admin or log in as a customer
« on: September 21, 2020, 11:32:13 AM »
Suddenly (about 18th Sept 2020) I can't log into my Admin and None of my customers can log in. I also cannot create a new customer account and cannot ask for a password reset.
ADMIN: When I fill in Username and Password (the complex log in given by AbanteCart - I never changed it) it goes to log in but instead returns to the Log in with no input info and no message of error.
When I log in as a customer I see: Unknown error encountered. Please try again!
Was there a recent upgrade that ruined the site?
ADMIN: When I fill in Username and Password (the complex log in given by AbanteCart - I never changed it) it goes to log in but instead returns to the Log in with no input info and no message of error.
When I log in as a customer I see: Unknown error encountered. Please try again!
Was there a recent upgrade that ruined the site?