Hi,

I have made several e-files available as free downloads on my shopping cart. Is there a way to track how many times each of these free files is downloaded?

Thanks

Hi again,

Still very happy with the cart, just another thing I realized. This time with downloads.

I have downloads set to activate when the order status is 'processing' which is my default order status for the store.

Now, I decided that whenever a customer would download the file, I would manually change the order status to complete. Unfortunately this created a problem. After the manual change, the order status 'complete' doesn't match the download requirement 'processing' and this deactivates the download for a customer.

At first I didn't understand the warning message I was getting from this change of order status.  The warning message would appear in the order summary under the downloaded files tab.

Eventually I recognized the problem and changed the order status back to 'processing' and this solved the problem.

Why is this a problem?

1. If customer downloads file and I change the order status to 'complete', he can't go back and make another download even if I allow several downloads of a file.
2. If I need to push an updated version of the file to the customer after I change the order status to 'complete', this file cannot be downloaded by customer

My suggestion for future carts would be:

1. would it be desirable to allow for several selections to be made under the downloads setting so that users can activate a download when order status is 'processing' and / or 'complete' and / or ...

2. if I were to change the store default order status to 'complete' then I would have to change all my downloads to activate on 'complete' and I have dozens upon dozens of them. Perhaps a feature to make batch changes to products would be a nice addition.

3. is there another option (besides no longer manually changing order status)?

Thanks,

Martin

Hi,

After sending various text emails to clients via the standard AbanteCart Cart interface, I finally noticed that AbanteCart Cart defaults the 'message body' text area in 'html/text.' The tab colors make it difficult to know what option is selected... and I certainly got it wrong.

This means that no paragraph breaks were ever coded into the mail I send and that my recipients were getting one continuous horrible looking blob of sentences.

TIP
When you send emails through AbanteCart Cart's interface, make sure you click on 'Visual' to check the layout of your mail.

Elemental Watson! I know, but again the coloring scheme of AbanteCart Cart makes it difficult to easily recognize what option is selected.

Hope this helps.

Thanks. Something seems not working for me. I have a modified theme with a copy of the product.tpl and product_listing.tpl files in it.

I found the code in product_listing.tpl and made changes (you listed the same file twice?). No matter what, changes don't display. I cleared cache both in AbanteCart and my browser, forced reload of webpage and all the same.

Then changed name of product_listing.tpl and product.tpl files both for my theme and default them hoping something would break, cleared cache again and reloaded. Page still displays the same. And the 'call to order' displays the phone and the url on the product page.

Wonder what I might be missing to get this to work.

Since you're on this topic.

1. Which is the file that needs modified to change the url for the 'call to order' image?

2. Where do you remove the phone symbol of the 'call to order' button? I have looked everywhere without success. Perhaps the problem is I don't know what that image is called...

Thanks for your help

Hi,

Today I tried for the first time to contact a customer via my admin (Sales --> Send Email) and got an error message - see attached pic.

As far as I know everything else works fine. I have received alert emails and inquiry emails. I have the mail protocol set to 'mail.'

I looked at my server error log and found this

[Wed Dec 05 16:16:38.613064 2018] [:error] [pid 10431:tid 46928145516288] [client 107.77.245.8:21099] SoftException in Application.cpp:267: File "/home/site/public_html/increase4all/task.php" is writeable by group, referer: https://bluestarway.com/increase4all/index.php?rt=sale/contact&s=secret&token=Li2UxoudHedFrreQrMhHpu2T5GgU2wvV

Any thoughts would be appreciated.

Thanks

Thanks for checking.

I guess, I should just leave it at that rather than trying to figure out why SEO urls are not working for all category levels.

I have tried that, but I don't know how to make the https and www rule work with the SEO rule.

When I add https rule I either end up with a non working link or non working SEO rule.

Don't know enough to fix this.