AbanteCart Community
eCommerce construction => Installation and Configuration => Topic started by: CyberNickel on December 15, 2015, 04:33:23 PM
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I installed via Softaculous onto the host qwk.net. After install, when try to connect to the store or admin, I get an error of "There has been a critical error processing your request".
I have opened the error log in system/logs/ and have the following error:
2015-12-15 21:17:11 - warning: AbanteCart core v.1.2.5 mysqli::mysqli(): (HY000/2000): mysqlnd cannot connect to MySQL 4.1+ using the old insecure authentication. Please use an administration tool to reset your password with the command SET PASSWORD = PASSWORD('your_existing_password'). This will store a new, and more secure, hash value in mysql.user. If this user is used in other scripts executed by PHP 5.2 or earlier you might need to remove the old-passwords flag from your my.cnf file
Any ideas on what I need to do? Sorry, I am a newbie to all this fun!!
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Start here with the requirements for 1.2.5. Looking at your error seems your MySql is out of date - that would be something to take up with your hosting company.
Simplist way - is make a ticket for your hosting company and see if your account is configured for all the requirements - then try a fresh install.
http://docs.abantecart.com/pages/install/system_requirements.html (http://docs.abantecart.com/pages/install/system_requirements.html)
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Here is what is showing version wise:
Server version: 5.1.63-community-log - MySQL Community Server (GPL)
PHP Mode: php_php53 (php_fastcgi53)
I think the issue may be I have too short of a admin password. Reinstalling to see if that is the issue.
Thanks for the reply!!