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Shopping Cart Operations => Support => General Support => Topic started by: robotprom on January 08, 2017, 10:06:46 PM

Title: SQL database is showing up as unknown, throwing critical error
Post by: robotprom on January 08, 2017, 10:06:46 PM
My site is redirecting to static_pages/index.php, and my log is full of these errors:

2017-01-09 2:21:34 - warning:  AbanteCart core v.1.2.5 mysqli::mysqli(): (HY000/1049): Unknown database 'blackc33_aban617' in <b>/home/blackc33/public_html/store/core/database/amysqli.php</b> on line <b>46</b>
2017-01-09 2:21:34 - database error:  AbanteCart core v.1.2.5 Error: Could not make a database connection to database blackc33_aban617 using blackc33_aban617@localhost in <b>/home/blackc33/public_html/store/core/database/amysqli.php</b> on line <b>48</b>

I've checked my web hosting company, and the specified SQL database is present and not showing any errors, although it's size is 0.0MB, which seems odd.

I'm guessing the error means it's cant connect to the database, but I'm not what else to check to see where the problem lies.

thanks!
Title: Re: SQL database is showing up as unknown, throwing critical error
Post by: robotprom on January 08, 2017, 10:33:49 PM
the SQL database only has this:

mysqldump: Got error: 1049: Unknown database 'blackc33_aban617' when selecting the database
-- MySQL dump 10.13  Distrib 5.6.33, for Linux (x86_64)
--
-- Host: localhost    Database: blackc33_aban617
-- ------------------------------------------------------
-- Server version   5.6.33-log

/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
/*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;
/*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;
/*!40101 SET NAMES utf8 */;
/*!40103 SET @OLD_TIME_ZONE=@@TIME_ZONE */;
/*!40103 SET TIME_ZONE='+00:00' */;
/*!40014 SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0 */;
/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
/*!40111 SET @OLD_SQL_NOTES=@@SQL_NOTES, SQL_NOTES=0 */;
Title: Re: SQL database is showing up as unknown, throwing critical error
Post by: abolabo on January 09, 2017, 04:24:33 AM
please contact your hosting company techsupport regarding this.