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How-to questions / About digital download
« on: September 17, 2018, 11:00:13 AM »
Hi guys, I have a question concerning digital downloads...
I was able to do all required things and it works.. so far so good
Now, here is the issue:
Under "digital" product > files , if you click on the edit icon, you are presented with various options (obviously).
Under "Maximum downloads" it practically tells you that "Count of downloads allowed for customer"...
From what I was able to deduct that means:
If I leave this field blank, although the customer did pay for the product only once, he is able to download it as many times as he wants.
If I set this number to 3, it means that although the customer paid for only one product he is able to download it for 3 times.
If I set this number to 1, the customer pays for one digital item and is able to download it only one time ... BUT... if the customer buys the same product again, an error occurs which does not allow him to re-download the digital item again (and if I am not mistaken, the customer did pay for it).
The only way to bypass this, is if the administrator manually allows for a new download.
Am I missing something here?
If not, how can this issue be resolved?
I thank you in advanced for all insights and guidance
I was able to do all required things and it works.. so far so good
Now, here is the issue:
Under "digital" product > files , if you click on the edit icon, you are presented with various options (obviously).
Under "Maximum downloads" it practically tells you that "Count of downloads allowed for customer"...
From what I was able to deduct that means:
If I leave this field blank, although the customer did pay for the product only once, he is able to download it as many times as he wants.
If I set this number to 3, it means that although the customer paid for only one product he is able to download it for 3 times.
If I set this number to 1, the customer pays for one digital item and is able to download it only one time ... BUT... if the customer buys the same product again, an error occurs which does not allow him to re-download the digital item again (and if I am not mistaken, the customer did pay for it).
The only way to bypass this, is if the administrator manually allows for a new download.
Am I missing something here?
If not, how can this issue be resolved?
I thank you in advanced for all insights and guidance