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Messages - hani

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61
General Support / Bad paid support
« on: August 22, 2018, 09:31:24 AM »
Hello

I have been using abantecart platform for about 2 years and it is a very good cart, flexible, multistore, easy to use .....

lately i needed to fix and issue with the send mail and contact form and i referred to the paid support, paid $59 for an hour work and the issue was solved incorrect, since monday august 20, 2018 i have been sending emails to managed@abantecart.com informing them that the contact form was not fixed correctly and i am not getting any reply.

i appreciate an opinion from the developers of the cart

62
General Support / Re: Multistore issue
« on: July 09, 2018, 04:47:19 AM »
Hi
Thanks i found the problem it was my mistake in the Settings >> system  the debug level was set to LEVEL #5 i returned it back to level # 0

Thanks for your reply

63
General Support / Multistore issue
« on: July 06, 2018, 03:19:31 PM »
Hi

I have a multistore problem and it is new maybe it is a bug that needs immediate attention, please go to my site
https://wholesale.bethlehemcasting.com/ it is a bit hard for me to explain. this bug is on the second store.

the first store this problem is not available, see first store URL https://www.bethlehemcasting.com/

Please help
Hani

64
Extension Support / Re: Forms manger extension
« on: June 01, 2018, 12:13:33 PM »
Hi
I contacted my host provider support and they checked possible issues that may cause the email problem unfortunately did not find the problem.

regarding the openSSl version it is TLS v1.1 or TLS v1.2

This problem happened after update from 1.2.11 to version 1.2.12

Is it possible that the update was not correct and i need to do a fresh installation??

Hani

65
Extension Support / Re: Forms manger extension
« on: May 28, 2018, 01:17:01 PM »
Hello

Thanks for your reply

I think yes here is what is in the system/config.php

<?php
/**
   AbanteCart, Ideal OpenSource Ecommerce Solution
   http://www.AbanteCart.com
   Copyright © 2011-2017 Belavier Commerce LLC

   Released under the Open Software License (OSL 3.0)
*/

define('SERVER_NAME', 'bethlehemcasting.com');
// Admin Section Configuration. You can change this value to any name. Will use ?s=name to access the admin
define('ADMIN_PATH', 'administrator');

and below is what is in the error logs:

2018-05-26 7:44:59 - warning: AbanteCart core v.1.2.12 fputs(): SSL operation failed with code 1. OpenSSL Error messages:
error:140D00CF:SSL routines:SSL_write:protocol is shutdown in <b>/home/bethleh4/public_html/core/lib/mail.php</b> on line <b>490</b>
2018-05-26 7:44:59 - warning: AbanteCart core v.1.2.12 fputs(): SSL operation failed with code 1. OpenSSL Error messages:
error:140D00CF:SSL routines:SSL_write:protocol is shutdown in <b>/home/bethleh4/public_html/core/lib/mail.php</b> on line <b>491</b>
2018-05-26 7:44:59 - Error: DATA not accepted from server!
2018-05-26 7:44:59 - warning: AbanteCart core v.1.2.12 fputs(): SSL operation failed with code 1. OpenSSL Error messages:
error:140D00CF:SSL routines:SSL_write:protocol is shutdown in <b>/home/bethleh4/public_html/core/lib/mail.php</b> on line <b>509</b>
2018-05-26 7:44:59 - Error: QUIT not accepted from server!
2018-05-26 7:47:36 - Error: EHLO not accepted from server!
2018-05-26 7:47:36 - Error: AUTH LOGIN not accepted from server!
2018-05-26 7:47:36 - Error: Username not accepted from server!
2018-05-26 7:47:36 - Error: Password not accepted from server!
2018-05-26 7:47:36 - Error: MAIL FROM not accepted from server!
2018-05-26 7:47:36 - Error: RCPT TO not accepted from server!
2018-05-26 7:47:36 - Error: DATA not accepted from server!
2018-05-26 7:47:36 - Error: DATA not accepted from server!
2018-05-26 7:47:36 - Error: QUIT not accepted from server!
2018-05-26 7:49:09 - Error: Password not accepted from server!
2018-05-26 7:49:09 - Error: RCPT TO not accepted from server!
2018-05-26 7:49:09 - Error: DATA not accepted from server!
2018-05-26 7:49:09 - Error: DATA not accepted from server!
2018-05-26 7:49:09 - Error: QUIT not accepted from server!

A question do you think that such problem might be due to update to newer version of abantecart instead of a fresh installation?


thanks for your help in advance
Hani

66
Extension Support / Forms manger extension
« on: May 26, 2018, 12:09:24 PM »
Hi

I have a mail issue problem, searched a lot and tried a lot of tricks and previously submitted this problem on this forum.

The Contact Us form does not work with the smtp configuration because my host does not accept the FROM field to be other than the my default email but it works with the PHP mail function.

On the other hand, the SENDMAIL feature, new account registration, or when order is placed i do not receive any email notifications if the Mail settings are PHP mail.

Please advise how i can solve this problem.

Thanks
Hani 

67
Support / Re: email on forms not working
« on: May 26, 2018, 04:38:18 AM »
Hi

I am facing the same problem you had will you please explain how you solved the problem.

Thanks in advance
Hani

68
General Support / Re: Email alerts not working
« on: April 10, 2018, 05:37:22 AM »
I am using Mail but trying to configure SMTP


69
General Support / Re: Email alerts not working
« on: April 10, 2018, 05:07:22 AM »
Hello

Thanks for your reply.

there isn't any mail errors in abantecart logs and no mail errors in error logs on the server.

i also noticed that when an order is placed i don't receive an email notification

Hani

70
General Support / Email alerts not working
« on: April 09, 2018, 08:57:33 AM »
Hi

i have a problem after the upgrade of abantecart 1.2.12

after the upgrade no additional email alerts are sent and also on order creation no email are sent.

Can anyone please help?? i searched the forum if anybody has this problem but did not find anything.


71
Customization help / Re: How to Add Facebook Pixel Code
« on: March 25, 2018, 03:38:14 AM »
Quote from: Sam_78 on January 19, 2018, 04:00:53 PM
Hi can you tell me where did you put it?
header.tpl or page.tpl or somewhere else?

I need help on how to add FB pixel can you help me how you did it??

72
Customization help / Re: Google analytics code
« on: March 02, 2018, 08:03:23 AM »
Hi

Thanks for your reply.

I have installed abantecart version 1.2.12 and the file you sent me is an older date than this version of the cart maybe it is for older versions of abantecart.

I YES i should download the file and uploaded it instead of the one on the site??

the file is head.tpl OR header.tpl

Hani

73
Customization help / Google analytics code
« on: February 28, 2018, 02:10:01 PM »
Hi
I have google analytics tracking code on my cart and recently i installed google tag assistant which checks the pages you surf for errors, and the result was that google assistant tags give the following error message {Code found outside of <head> tag} the code should be in the head tag otherwise the statistics will not be recorded correctly.

How can i enter the code in the <head> tag

Hani

74
Extensions and Add-Ons / Extension for Facebook
« on: February 05, 2018, 11:48:33 AM »
Hi

It would be a good idea to make an extension that will connect with Facebook shop and upload images, product titles, product description, prices, offers .....etc and any modification, deletion or new products will be updated on Facebook shop

I searched the marketplace and didn't find such an extension, i think that such an extension will be a great and will help sellers to increase sales with less efforts.

I think that Shopify and BigCommerce have such features


75
General Extensions / Re: Neowize does not work correctly
« on: January 22, 2018, 01:01:44 AM »
Hi

Thank you for your reply.

The Neowize extension is enabled.

I do not have any ad block in my browser.

And regarding payment method i use only 2checkout.

Thanks in advance for your help
Hani

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