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Shopping Cart Operations => Support => General Support => Topic started by: Kim Parker on October 05, 2019, 10:08:51 PM

Title: Fallback Banner
Post by: Kim Parker on October 05, 2019, 10:08:51 PM

Hey Everyone!
I'm having an issue with my fallback banner for mobile devices on the website I have created for a client. Simply, it doesn't show. It shows the scrolling banner which is obviously too large for a mobile device. Can anyone help me out here please as I am going slightly batty trying to work out why it doesn't work? Thanking you all in advance.
Kim

Title: Re: Fallback Banner
Post by: HADY on October 07, 2019, 03:24:22 AM

hi!

can you share screenshot ?

Title: Re: Fallback Banner
Post by: Kim Parker on October 08, 2019, 02:21:09 AM

The Attached pic is a screenshot from mobile device. The green rectangle is the normal banner for pc viewing. Is this what you were asking for???

Title: Re: Fallback Banner
Post by: HADY on October 08, 2019, 06:05:56 AM

hi!

you need to resize the pictures of banners, otherwise you cannot show the banners correctly. my advice to use /flex_slider_banner_block.tpl it is more suitable for PC, Ipad and mobiles.

Regards
Hady

Title: Re: Fallback Banner
Post by: Kim Parker on October 10, 2019, 04:42:27 PM

That worked, in a fashion. But I wanted it to fallback to just a picture, not have the banner displayed on the mobile device.