Hi,

I have only one location ( UK) which is set up for tax at 20%.  I have set my products to include tax on the product page and have turned on display prices with tax in system/settings/checkout. The products do not seem to display the tax  and the price seems to say the same with tax on or off.  The only time the tax is added is at checkout but this is no good as it means I am displaying my prices without tax and I need to show the including tax as in the UK.  Can anyone please help with this?

Hello,

Is there an optimum image size to upload for product and category images?

Many Thanks

Hi All,

I have just tried upgrading to 1.2.12 but it comes up with a critical error so will not upgrade.  I tried turning off all my extensions but still did not work.

Bellow is the error log. 

Can anyone help??

Thanks




2018-04-26 20:03:05 - database error: AbanteCart core v.1.2.11 SQL Error: Duplicate column name 'meta_keywords'
Error No: 1060
SQL: ALTER TABLE `abav_content_descriptions` ADD COLUMN `meta_keywords` varchar(255) NOT NULL COMMENT 'translatable', ADD COLUMN `meta_description` varchar(255) NOT NULL COMMENT 'translatable';
in <b>/var/sites/s/sunpools.co.uk/public_html/core/database/amysqli.php</b> on line <b>109</b>

Hi All,

When a customer places an order on my website they do not automatically receive a confirmation email.  Also I have the alert mail function turned on but I do not receive an email about the order either.  If I go into the customer order and notify the customer in the status and comments section the customer receives that email OK. 

In the mail settings I have the mail protocol set to : mail.  I have  mail parameters set with my email address in it.  I have also tried it with no email address in the parameters box and this made no difference.

Can anyone please help ??


Thanks Karl

I have just installed the price based shipping extension.  When I add a product to the shopping cart and look at the total I notice that the VAT total does not include the VAT on the shipping. Obviously not displaying the VAT on shipping gives an incorrect  VAT invoice.  I have added the tax class in the additional settings in the extension. 

Am I missing something obvious ?

Thanks

Just getting my site up and running and have made 3 sales over the last couple of days from 3 different customers.  When I look at my orders I see all 3 orders but when I look at customers it only tells me I have 1 customer.  Am I missing something obvious

Thanks

Hi all,
I am in England and only want to deliver to England at the moment.  I have gone to localization/countries and turned a few of the other countries status to off.  I have cleared the cache, but everytime I go to the cart all the countries are still there !

Can anyone help ?

Thanks