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Shopping Cart Operations => Support => Extension Support => Topic started by: Michael Lewis on July 05, 2019, 09:21:03 AM

Title: Error: Cannot locate file package.xml inside of extracted extension.
Post by: Michael Lewis on July 05, 2019, 09:21:03 AM

I get this error evertime I try installing extensions...

Quote

Error: Cannot locate file package.xml inside of extracted extension. Possibly extension was not extracted correctly. Check log for errors
Stuck? Not a problem. You can install extensions another way.

I have tried installing with the key, downloading, etc. Get the same error each installation method!

Is this easily corrected? I haven't tried FTP method yet.

Thanks in advance for any help with this.

Title: Re: Error: Cannot locate file package.xml inside of extracted extension.
Post by: Basara on July 08, 2019, 01:26:39 AM

When you install with FTP unarchive tar.gz then (based on your un-archive software) you may need unarchive .tar file.
After locate /extension_name/code/extensions/extension_name/ folder and move it via FTP to your server /extensions/ directory.

Extension should be listed in your Admin > Extensions > All extensions