AbanteCart Community
Shopping Cart Operations => Support => Topic started by: addspk on October 21, 2018, 11:20:59 AM
-
Dear Support,
At my site i am using 2checkout for online payments, against every online transaction i will have received proper order email at my email address as well as alert at abantecart setup window but now no email no alert no order details.
I m getting all e-mails regarding online payment from 2checkout as usual but not getting any orders information from abantecart.
Kindly help . because i am losing business from this.
Regards
Adeel
-
Hello.
AbanteCart use your hosting server to send all email. So check your mail settings in System > Settings > Mail.
There two options: mail or smtp.
If you have mail - contact your hosting support
If you use SMTP - make sure you follow your SMTP e-mail provider manuals (host/port....etc) to configure it properly
https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings
-
ok i will check it also but the order is not reflecting on abantecart setups and inventory is still there. may be some trigger is not working when order and payment is accepted by customer then there is some trigger which send the information to abantecart?
Regards
Adeel
-
Order confirmation is a trigger or page with success order
-
Order is confirmed that why customer will be forwarded to 2checkout for payment but after successful payment nothing happened on abantecart.
before that it was working fine may be after new version this happened.
kindly advice.
Regards
Adeel
-
Usually after payment on 2CO side customer should be redirected back to AbanteCart store.
Don't forget to setup INS URL here https://www.2checkout.com/va/notifications/.
Your INS URL is
http://store.com/index.php?rt=extension/2checkout/callback
Also setup Approved URL here https://www.2checkout.com/va/acct/detail_company_info and choose "Header return".
Your Approved URL is
http://store.com/index.php?rt=checkout/success
-
Dear Support,
still not working when i book order with COD payment mode every information related to order is coming on my email address but when placing order with online line payments like 2checkout. no information is coming on setups as well as on emails.
Regards
-
Did you set URLs like I post before?