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Messages - uncoolthreads

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1
Fresh Installation / Re: 500 server error
« on: June 02, 2016, 07:15:27 AM »
I MANAGED TO SOLVE THIS ISSUE MYSELF so I'll post what I did here to help anybody else with similar problems.

The problem was that IONCUBE wasn't installed properly on the account. This is developers protection software but the good news is you can enable it yourself by following these instructions:

https://my.hostmonster.com/cgi/help/149

Thanks to the nice people that tried to help me :-)

Russ

2
Fresh Installation / Re: 500 server error
« on: June 01, 2016, 09:14:42 AM »
Guys I managed to find some error messages:

[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Failed loading /usr/lib64/php/modules/ioncube_loader_lin.so:  /usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: execute
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] SourceGuardian requires Zend Engine API version 220060519.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] The Zend Engine API version 220131226 which is installed, is newer.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Contact Inovica Ltd. at http://www.sourceguardian.com/ for a later version of SourceGuardian.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196]
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Zend Optimizer requires Zend Engine API version 220060519.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] The Zend Engine API version 220131226 which is installed, is newer.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Contact Zend Technologies at http://www.zend.com/ for a later version of Zend Optimizer.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196]
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Premature end of script headers: index.php
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Failed loading /usr/lib64/php/modules/ioncube_loader_lin.so:  /usr/lib64/php/modules/ioncube_loader_lin.so: undefined symbol: execute
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] SourceGuardian requires Zend Engine API version 220060519.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] The Zend Engine API version 220131226 which is installed, is newer.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Contact Inovica Ltd. at http://www.sourceguardian.com/ for a later version of SourceGuardian.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196]
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Zend Optimizer requires Zend Engine API version 220060519.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] The Zend Engine API version 220131226 which is installed, is newer.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Contact Zend Technologies at http://www.zend.com/ for a later version of Zend Optimizer.
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196]
[Wed Jun 01 07:09:58 2016] [error] [client 92.28.114.196] Premature end of script headers: index.php


Can someone help with these please - I'm certainly not a techie :-)

Thanks
Russ

3
Fresh Installation / Re: 500 server error
« on: May 27, 2016, 10:53:32 AM »
try to open httpd error log inside CPanel. Usually 500 error writes into it.
Thanks for your help..

I am on shared hosting with Hostmonster.com.

There doesn't seem to be a separate http error log. There is an icon saying 'Error Logs' This leads to a page which shows Every error on the server including other people's accounts. There don't seem to be any errors related to My ip address on this page.

4
Fresh Installation / Re: 500 server error
« on: May 27, 2016, 07:43:20 AM »
1. sign in into your hosting provider CPanel
2. open fileManager
3. choose your public_html/index.php file and set permissions to 444 (read-read-read)
Thanks - I tried this but it made no difference..

I also tried the suggestion after:
"This also can be mod_secure issue on your server http://docs.abantecart.com/pages/tips/troubleshooting.html#mod_security"

I added: </IfModule>
<IfModule mod_security.c>
SecFilterInheritance Off
</IfModule>

to the .htaccess file but again it made no difference..

Here's the URL if it helps: http://www.uncoolthreads.co.uk

Please Help Guys - really need help here.. :'(

5
Fresh Installation / 500 server error
« on: May 26, 2016, 12:37:57 PM »
Hi I had this running properly a while back but then it suddenly stopped working and just gave me:
"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@uncoolthreads-co-uk.helpandinfo.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."


I contacted the webhost (hostmonster.com) and they said there appeared to be some problem with the index.php file. They said they didn't support scripting problems so that was that..

I decided to delete all the files and start again so I did that - I then chmoded all the files to 777 that needed it according to the instructions. I then went to load the site in firefox to install it to the database and just got the error above..

My hostmonster won't help so can abantecart please? As I said I had this system working once so I don't understand why this should suddenly happen.

Some server information:
cPanel   11.52.6
Apache   2.2.31
PHP   5.4.24
MySQL   5.5.42
Perl   5.10.1

Please help..
Thanks
Russ

6
Configuration / Re: Global Attributes Values
« on: September 15, 2014, 05:44:35 PM »
It would make a huge difference to the speed of adding products if it were.

Can you tell me the point of adding values to global options if they are not passed on automatically into products?

Will this be added soon?

thanks

7
Configuration / Global Attributes Values
« on: September 15, 2014, 09:34:49 AM »
Hi- I have searched for this as I'm sure it must have happened before but I couldn't find the answer.

I have added the Global Option "Garment Size" and given it lots of values.

When I create a product I can add the option Garment Size BUT none of the values are inserted (see pic) so I have to put them all in manually again which seems pointless creating global ones if this is how it is..?

Am I missing something please?

8
Extension Support / Re: Paypal standard not appearing
« on: September 15, 2014, 06:41:12 AM »
default_html5

9
Extension Support / Re: Paypal standard not appearing
« on: September 11, 2014, 06:58:03 AM »
I was having exactly the same problem as Duncan. I danced around the settings for 3 days. It wasn't obvious that you had to insert an image in the PayPal extension. The option was there and you click it to choose the image (I chose cards from the resource box that pops up) but it wasn't obvious (to me anyway) - Once I chose that image the payment option appeared on the front of the site. I had tried sandbox and live before that and no joy.

Hope that helps
Russ

10
Customization help / Groupon advice needed
« on: September 08, 2014, 09:34:22 AM »
Hi everybody - I'm thinking about running a Groupon campaign using my shop built with Abantecart.

I understand that everybody who orders a Groupon pays Groupon directly and gets a unique code which they then take to the merchant to get their goods. Once they have been supplied the merchant claims the money from Groupon.

The current coupon section of Abantecart doesn't seem to have the necessary feature for this so I'm not too sure how it can be done.

Can you create a coupon which gives 100% discount so the transaction can be processed with no money changing hands?

IF anybody here has any experience of dealing with Groupon or any of the other similar sites (Living Social) etc etc I would LOVE some advice on how to set this up please.

Thanks Guys!

11
General Support / Re: PayPal Express Button
« on: September 05, 2014, 09:00:45 AM »
Don't understand how it can be to do with my ISP - everything works apart from not displaying the paypal button (besides which I have tried this from two different locations)

The connection to PayPal from the extension appears to be faulty somehow and yet when I click on it it takes me to PayPal and the full order details are there for me to pay for by debit/credit card..

Can somebody help please ?

12
General Support / PayPal Express Button
« on: September 04, 2014, 09:55:48 AM »
Hi,
I installed PayPal Express and altered the template to make it show in the guest checkout pages.

I Did enable guest checkout.

I Did insert the API creds and tested them..

When I go to that page the button is refusing to appear (just the standard "no image" placeholder..) and the page never finishes loading. It just says "waiting for paypal or transferring data fro PayPal" constantly.

If I click on the "no image" - it actually does take me through to PayPal AND I can buy without registering..

Please see attached image

Is this a PayPal error (maybe temporary) or is there something I haven't done properly?

Thanks

13
I don't know which country or countries you may be selling to,  but as of January 2014 the canned spam laws got updated in the European countries,  Canada,  and the U.S.   There are lots of "rules" now but the one about the default check box is:
  • When requesting consent, checkboxes cannot be pre-filled to suggest consent. Each subscriber must check the box themselves for consent to be valid.
This rule applies to customers who interacting with your site,  and overrides what your country may allow.  Since lots of us sell lots of places  the best practice IMO is to not have the check box  set to a default - but as a standard practice the customer MUST choose.
Now after they have purchased something from you,  you can send emails over the next 12 months,  BUT they must have an unsubscribe link on each email.
Lee

I sell in the UK only and there are many Major companies in the UK that still have the checkbox pre-filled so I would like to do the same..


Anybody know how to implement this and have I done it wrong (above)?

thanks

14
I would also like the newsletter checkbox to be checked by default.

Please let me get this right:

I replaced the line:

Quote
$value = $this->customer->getNewsletter();

with

Quote
if ($this->customer->getNewsletter()) {
 $value = $this->customer->getNewsletter();
} else {
  $value = 1;
}

Is that correct?
I did this and still it's not checked...

Any help on this please would be well appreciated!   8)

15
Fresh Installation / Re: Install hanging
« on: September 02, 2014, 03:47:52 AM »
I have been away on vacation, that's why nothing for a week:

Here is the reply I got from Hostmonster Support:

The script that you are using fails at that location because of a problem with the javascript that is loaded in the installation media. There was a version of that installer that was downloaded from sourceforge which had the correct scripts, and installed correctly.

sourceforge.net/projects/abantecart/

Thank you,
Jason
Level II Site/Script Compatibility
Hostmonster.com
866.573.4678


Possibly the developer could look at the download currently available, there is definitely something amiss with it as I have deleted all the old files and re-uploaded from the sourceforge links above and...

It installed perfectly! (so my web host support was correct)

Just upgraded from 1.1.8 which this install is from within the admin config so I'm now up to date!  :)

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