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Topics - Ollie

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31
General Support / SOLVED: Payment options not showing in database
« on: July 29, 2016, 12:55:27 PM »
Currently, I have three payment options set up in my store. They are all turned on in the extension Admin and all are showing in the shopping cart, but when I ran a SQL query in the database, only one option shows. How do I fix this?

32
Extension Support / Accessibity Issue with Default Extension
« on: July 21, 2016, 05:12:27 PM »
How do I go about requesting that a default extension be made accessible?

The extension in question is default_authorizenet_aim. The form fields are not coded properly. As is, they are not accessible for those who are blind or visually impaired.

I cater to the blind and this is important for my customers. I appreciate if one of the core developers could respond to my inquiry. Thank you.

PS: I created an extension that is dependent on default_authorizenet.aim. Without this fix, my extension won't be 100% accessible. Your help is greatly appreciated.

33
General Support / Critical error processing my request
« on: June 21, 2016, 11:05:19 PM »
I got a critical error message when testing a new extension. Any leads on how to fix the problem will be greatly appreciated. Here's a summary of the error message:

There has been a critical error processing your request

SQL Error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '0 store_id = '0', store_name = 'Assistech', store_url = 'https' at line 2
Error No: 1064
SQL: INSERT INTO `ac_orders` SET 0 store_id = '0', store_name = 'Assistech', store_url = 'https://assistech.com/up127/', customer_id = '0', customer_group_id = '1', firstname = 'Oliver', lastname = 'Simoes', email = 'ollie@assistech.com', telephone = '15208838600', fax = '5208838600', total = '187.6167', language_id = '1', currency = 'USD', currency_id = '1', value = '1', coupon_id = '0', ip = '73.24.199.186', shipping_firstname = 'Oliver', shipping_lastname = 'Simoes', shipping_company = '', shipping_address_1 = '1234 Main Street', shipping_address_2 = '', shipping_city = 'Tucson', shipping_postcode = '85721', shipping_zone = 'Arizona', shipping_zone_id = '3616', shipping_country = 'United States', shipping_country_id = '223', shipping_address_format = '{firstname} {lastname}\r\n{company}\r\n{address_1}\r\n{address_2}\r\n{city}, {zone} {postcode}\r\n{country}', shipping_method = 'Priority Mail 1-Day', payment_firstname = 'Oliver', payment_lastname = 'Simoes', payment_company = '', payment_address_1 = '1234 Main Street', payment_address_2 = '', payment_city = 'Tucson', payment_postcode = '85721', payment_zone = 'Arizona', payment_zone_id = '3616', payment_country = 'United States', payment_country_id = '223', payment_address_format = '{firstname} {lastname}\r\n{company}\r\n{address_1}\r\n{address_2}\r\n{city}, {zone} {postcode}\r\n{country}', payment_method = 'Credit Card / Debit Card (Authorize.Net)', comment = '', date_modified = NOW(), date_added = NOW() in /home/assistec/public_html/xx/core/database/amysqli.php on line 106

34
General Support / Google APIs Javascript Location
« on: May 06, 2016, 08:22:28 PM »
What file in v. 1.2.6 contains this js reference?

https://ajax.googleapis.com/ajax/libs/jquery/1.11.0/jquery.min.js


35
General Support / Taking too long to load first byte
« on: March 12, 2016, 07:10:15 PM »
My website is taking about 4 seconds to GET store. I already changed the driver from mysql to amysqli and enabled Turbo cache with the webhost, but these steps haven't helped improve the first byte load. Is there anything else I can do to make it faster? The total page load time can be as low as 9s and as high as 40+ seconds, depending on how busy the server is. (I use a shared server.) I'm in the process of optimizing images, minifying scripts and deferring whatever scripts I can. I use v. 1.2.0 with tons of customizations and I'd rather not upgrade. I'm also trying to stay away from CDN as I had some a pretty bad experience with CloudFlare (constant 404 errors).

36
General Support / Missing Images
« on: March 08, 2016, 07:31:22 PM »
My shopping cart is missing a couple of images. Does anybody know the name of these images and where to find them? I use version 1.2.0.

- Breadcrumb separator: https://assistech.com/store/telephone-ring-alerting-systems

- Rewrite Review stars: https://assistech.com/store/fc1204/#review



37
General Support / Database Performance Issues
« on: February 04, 2016, 06:14:06 AM »
Some of my database search queries are taking too long. Is there a way to improve its performance?
I see a bunch of abc tables at the top. Are they necessary for Abantecart to work properly? Can they be deleted without affecting the performance of the shopping cart?

I appreciate whatever information is provided to help me improve performance/speed?

Also, I have a slow query log file, but I don't know how to read it. Any insights on that?

38
General Support / Random 503 Error Message
« on: October 21, 2015, 04:52:08 PM »
My website keeps throwing 503 permission errors randomly while going around my website. It is also loading very slowly. When I contacted my hosting provider, they saw that my website had gotten marked in mod_security; they white listed what was causing it but now it seems to be happening again. Any help would be appreciated.  I am using Abantecart 1.2.0 with some custom plugins and am running php version 5.4 with fast cgi.

39
General Support / Several items not showing in Category
« on: October 18, 2015, 11:11:01 PM »
For some reason, my shopping cart is not displaying all the items in the VoIP phones category: https://assistech.com/store/voip-video-ip-phones

It lists a total of 26 items (20 on page 1 and 6 on page 2). Of the 6 on page 2, 5 are repeats from page 1 and 5 other items are not showing at all. When I go back from page 2 to page 1, I can see the missing items. How can I get the shopping cart to display the items correctly (without repeats and without skipping any items at first view)?

40
General Support / Page with Latest Products
« on: October 04, 2015, 07:43:45 AM »
Is it possible to create  create a page showing the latest items? I added a new icon under Design > Menu. Now I want to create a page for those items. When visitors click on this icon, it will take them to that page.

41
General Support / "All Orders" text file
« on: July 25, 2015, 11:26:58 AM »
Does Abantecart output an "all orders" text file? If so, where is it located?

I use version 1.2.

42
General Support / Currency converter not working in some situations
« on: May 08, 2015, 06:24:04 PM »
I tested my currency converter and it works well in ALL currencies when I'm in the English section of the website.

If I switch to German or Greek, the currency converter won't work when I select the Russian Ruble or the Mexican Peso. It does work for all other currencies.

I also tested other languages and have found no related problem so far.

Here are some URLs for testing purposes:

English: https://assistech.com/store/

German w/ Ruble selection: https://de.assistech.com/store/?currency=RUB

Greek w/ Mexican Peso: https://el.assistech.com/store/?currency=MXN

Any help that might lead to a solution is greatly appreciated.

43
General Support / How to change image on Facebook posts
« on: May 07, 2015, 10:00:17 AM »
Is there a way to change the image associated with a Facebook post? Whenever a post a link to the shopping cart on FB, it always shows the same telephone picture.

44
Template Support / Question about Tokenized URLs in Refined Search
« on: May 07, 2015, 04:11:44 AM »
I noticed Refined Search produces a tokenized URL such as https://assistech.com/store/index.php?rt=product/refined_search&__e=Y2F0ZWdvcnlfaWQ9MTkwJmxpbWl0PTIwJnNpZHg9bmFtZSZzb3JkPUFTQw== for Talking Clocks

Can the tokenized portion of the URL be replaced with "Talking Clocks" in this particular case? If so, how can I accomplish that?


45
Template Support / Issues with Mobile Template
« on: May 04, 2015, 08:40:29 AM »
I'm having some issues with the newly purchased Mobile template:

1) The Categories are not showing in the mobile version: https://assistech.com/store/?sf=mobile

2) How can I redirect calls from mobile devices to this template? I believe I found the answer at http://stackoverflow.com/questions/18141708/smarty-php-abantecart-e-commerce-user-agent-theme but I have no idea where to paste the code.

3) The product page is not displaying the price with options.

4) The Submit button in the confirmation page is not responding.

Any help is greatly appreciated.

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