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Messages - barry819

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1
General Support / Re: Inability for customers to add items to cart
« on: March 27, 2024, 07:32:40 PM »
Also, you have the 1.3.3 version please upgrade to the 1.3.4

I did not get a message with a link to update, and I have no idea how else to access an update.

2
General Support / Re: Inability for customers to add items to cart
« on: March 27, 2024, 06:42:13 PM »
I just did a little clicking around on your site,  and here's what I found -  wolfs, prints-16/20 and other when you click on them  show this wrong URL
https://mail.theresamatherfantasyshop.com/dir/index.php?rt=product/category&path=87

I did not search them all,  just saw enough to see you have a error.  Start by getting all the links to go to the correct url

That's realy odd. I just tried to replicate that, and didn't have any issues with links going to the wrong place. So I'm stumped.

3
General Support / Re: Inability for customers to add items to cart
« on: March 27, 2024, 06:40:20 PM »
Basara, I always use theresamatherfantasyshop.com. Are you talking about the store settings page from the dashboard? I haven't altered that in the time when this error occurred.


4
General Support / Re: Inability for customers to add items to cart
« on: March 22, 2024, 10:39:40 AM »
You need to test it again because it is still doing the same thing.

And I know it isn't just me because customers have reported the issue to me of being unable to add items to the cart.

Here are two screenshots.  The first is when I first load the site from my browser (I tried this with Chrome, Edge, and Firefox, all with the same issue.). As you see the add item icons are squares, and clicking on them does nothing at all.

The second is after going to an item page, and then going back to the home page. Now the icons are showing the shopping cart and will add the item to the cart by clicking on the icon.

5
General Support / Re: Inability for customers to add items to cart
« on: March 21, 2024, 05:00:33 PM »
After a little more digging, I discovered this:

Items cannot be added from the category pages, the shopping cart buttons do not work.

Hwever, items can be added to the shopping cart with the "add item to cart" button on each item's individual page.

Checkout appears to work normally from that point.

So the question is, what would disable the quick add button on category pages when the site otherwise is working?

*****

OK, here's more: after going to an item page and then back to a category page, the cart icons reappear on the category pages.

However, if I leave the site and close the tab and then reload the home page, the icons do not appear.

I am stumped.

6
General Support / Inability for customers to add items to cart
« on: March 21, 2024, 03:49:34 PM »
Very odd. Site was working fine two days ago, now the shopping cart icon does not appear on products, and they cannot be added to the cart, meaning orders cannot be placed.

I have not made any changes to the site at all during this time.

Site host indicates there is nothing they have done that should have caused this.

It is happening in multiple btowsers so it's not a browser issue.

I assume there is some write access that has been disabled but I have no idea where to look.

theresamatherfantasyshop.com

7
AbanteCart v2.0 / Shipping integration addons other than ShipStation
« on: November 30, 2022, 04:57:38 PM »
Is anybody working on a shipping addon for any service other than ShipStation? I'm using Shippo with my stores on Ebay and Amazon. It would be a great convenience if there was an addon that allowed my AbanteCart store to be recognized by Shippo.

8
General Support / Re: No notification emails
« on: December 01, 2021, 03:18:25 PM »
OK, I have been working with my host, and I'm now getting emails forwarded - but messages are ALSO generating an error in Abantecart:

2021-12-01 20:09:38 - Error: DATA not accepted from server!
2021-12-01 20:09:39 - Error: QUIT not accepted from server!

So now I'm even more confused.

9
General Support / Re: No notification emails
« on: December 01, 2021, 01:19:24 PM »
Screen captures of the Abantecart mail settings, and the mail settings from my hosting control panel.

10
General Support / No notification emails
« on: December 01, 2021, 11:02:55 AM »
I am once again receiving no notification emails from Abantecart when a new order is placed. All the notification settings I can edit appear correct, but I don't receive any notice email of receiving a new order, or the content of a new order, or any other notification. I do receive a notification from my payment processor (Stripe) that a payment has been processed, so other external  systems are able to email me. 

Is there something besides filling in the requested notification addresses that needs to be turned on?

Also, I've never managed to receive an SMS notification in any version of Abantecart. I am running 1.3.2.

Getting this error:   Error: php_network_getaddresses: getaddrinfo failed: Name or service not known (0)

I have tried this both by setting SMTP and by setting simple Mail. My target address is at outlook.com


11
I have no idea where that is or how to replace it. Where is there anyplace where I can enter or remove the www? As far as I can tell that's all in the backend beyond my reach.

12
It is redirected to https. That's not the problem.

Or maybe it is. It looks like somehow that redirect got ended by installing the update.

13
General Support / 1.3.0 - updated and all "add to cart" disabled
« on: May 19, 2021, 03:07:08 PM »
I updated to 1.3.0, but after doing so all my "Add to Cart" buttons are disabled.

Theresamatherfantasyshop.com

No idea how to fix it.

I see it's now giving me this error:
/home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/index.php file is writable. It is recommended to set read and execute modes for this file to keep it secured and running properly!

14
Just got this when attempting to update the extension Price Based shipping:

SQL Error: Unknown column 'tax_class_id' in 'field list'
Error No: 1054
SQL: INSERT INTO abj8_price_based_shipping SET status = "1", tax_class_id = "0", sort_order = "0", date_added = NOW(), date_updated = NOW() PHP call stack: #0 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/lib/db.php:100 #1 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/engine/extensions.php:1176 #2 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/engine/extensions.php:1127 #3 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/lib/db.php:67 #4 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/extensions/price_based_shipping/admin/model/extension/price_based_shipping.php:33 #5 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/extensions/price_based_shipping/admin/controller/pages/extension/price_based_shipping.php:193 #6 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/engine/dispatcher.php:293 #7 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/engine/dispatcher.php:328 #8 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/engine/page.php:98 #9 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/engine/router.php:175 #10 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/engine/router.php:79 #11 /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/index.php:94 in /home/shortfor/public_html/TheresaMatherFantasyShop.com/dir/core/database/amysqli.php on line 119

Report this problem to AbanteCart team (do not change email subject)

15
Extension Support / Re: MarketPlace site down and slowing admin access
« on: December 21, 2020, 04:50:43 PM »
This is a big problem for me, too. Please notify when it is fixed, or how long it will take to get it fixed.

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