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Shopping Cart Operations => Support => General Support => Topic started by: tigressfair on November 29, 2013, 11:36:06 PM

Title: Can't "Register Account"
Post by: tigressfair on November 29, 2013, 11:36:06 PM: I can't register a new account. I even added it in the control panel, but it won't let me log in. I click the continue button and it brings me back to a blank registration page. crossroadsdesignsonline.com

Thanks in advance :)
Title: Re: Can't "Register Account"
Post by: abantecart on November 30, 2013, 10:31:51 AM: Any error in the log?
Title: Re: Can't "Register Account"
Post by: tigressfair on November 30, 2013, 12:50:34 PM: Nothing since the 26th. I created an account from the admin panel. I have tried logging in and it tells me my information doesn't match "Error: No match for E-Mail Address and/or Password.". The "forgot your password" link just takes you back to the homepage. If you scroll over the "continue" button, it doesn't even have a link to send you to. I don't know what it should look like, so i don't know how to fix it. My domain is crossroadsdesignsonline.com/. I am truly at a loss.
Title: Re: Can't "Register Account"
Post by: abolabo on November 30, 2013, 03:27:14 PM: Quote from: tigressfair on November 30, 2013, 12:50:34 PM
I am truly at a loss.

me too... try to disable some extensions that can affect on login/account page
Title: Re: Can't "Register Account"
Post by: abantecart on November 30, 2013, 03:41:40 PM: Quote from: tigressfair on November 30, 2013, 12:50:34 PM
Nothing since the 26th.
Did you change password encryption key by any chance?
Title: Re: Can't "Register Account"
Post by: tigressfair on November 30, 2013, 04:50:04 PM: Even with no extensions enabled but the template 2 it won't work. I deleted my customer account and tried to make a new one... and the continue button still leads no where.....
Title: Re: Can't "Register Account"
Post by: tigressfair on November 30, 2013, 04:56:24 PM: Quote from: abantecart on November 30, 2013, 03:41:40 PM
Quote from: tigressfair on November 30, 2013, 12:50:34 PM
Nothing since the 26th.
Did you change password encryption key by any chance?

Im not sure what you mean. On a slightly random note... is there a captcha that works with AbanteCart??
Title: Re: Can't "Register Account"
Post by: tigressfair on November 30, 2013, 07:44:33 PM: I just got this error code... 2013-11-30 19:10:43 - App Warning: AbanteCart core v.1.1.7 Warning: Accessing store with unconfigured or unknown domain ( crossroadsdesigns.x10host.com/ ).
Check setting of your store domain URL in System Settings . Loading default store configuration for now. in /home/crossro2/public_html/core/lib/config.php on line 169

crossroadsdesigns.x10host.com is the free site/hosting site. crossroadsdesignsonline.com is the custom domain that was parked. I assume that this is the issue then?
Title: Re: Can't "Register Account"
Post by: abantecart on December 01, 2013, 11:23:14 AM: I doubt. Since this just start happening, think what you have changed in settings in near past.

Did you edit or replace configuration file in system folder?
Title: Re: Can't "Register Account"
Post by: tigressfair on December 02, 2013, 12:26:57 AM: Only thing I've touched is the stylesheet. I hadn't tried to register an account before, so I have no idea if it's ever worked. I also parked the domain recently. Could that affect it?
Title: Re: Can't "Register Account"
Post by: abolabo on December 03, 2013, 04:19:42 AM: Quote from: tigressfair on December 02, 2013, 12:26:57 AM
Only thing I've touched is the stylesheet. I hadn't tried to register an account before, so I have no idea if it's ever worked. I also parked the domain recently. Could that affect it?

yes.
look into dns-management section in hosting provider cpanel.
Also do not forget to change setting "store URL" on Abantecart admin side too.
Title: Re: Can't "Register Account"
Post by: tigressfair on December 06, 2013, 09:53:00 PM: the store url has been changed, but I am not sure what the DNS should look like.
Title: Re: Can't "Register Account"
Post by: abolabo on December 09, 2013, 01:50:22 PM: did you try to disable setting "Require Login Name" in menu->system->settings->checkout?
Title: Re: Can't "Register Account"
Post by: tigressfair on December 10, 2013, 12:42:24 AM: that did it. Thank you so much :)