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Shopping Cart Operations => Support => Template Support => Topic started by: HADY on June 25, 2019, 03:29:25 AM

Title: SMTP errors on my website
Post by: HADY on June 25, 2019, 03:29:25 AM: Good morning my friends!

First of all this is my 1st post here and I hope that am writing in the correct category on your website. I just started using Abantecart :) it is so great and perfect in use and dealing with it so thank you guys for this great job. :)))

I just faced a problems with gmail SMTP configuration on my website as seen in the next screenshots.

any support will be highly appreciated.

Regards
HADY
Title: Re: reCAPTCHA and SMTP errors on my website
Post by: Basara on June 25, 2019, 03:35:31 AM: Hello and welcome.

Please do mot post few questions in one post.
For the error you have did you check is SSL on your site is valid?
Title: Re: SMTP errors on my website
Post by: HADY on June 25, 2019, 03:39:46 AM: Quote from: Basara on June 25, 2019, 03:35:31 AM
Hello and welcome.

Please do mot post few questions in one post.
For the error you have did you check is SSL on your site is valid?

Thank you for your reply Mr. Basara and sorry for ASKING MORE THAN QUESTION IN THE POST. I think the SSL is valid because we bought it 2 month before.

any suggestions please?

Regards
HADY
Title: Re: reCAPTCHA and SMTP errors on my website
Post by: Basara on June 25, 2019, 03:43:31 AM: Make sure your SSL is valid https://www.ssllabs.com/ssltest/analyze.html
Check your SMTP configuration https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-ExampleofGmailSMTP
Title: Re: SMTP errors on my website
Post by: HADY on June 25, 2019, 04:02:12 AM: Quote from: Basara on June 25, 2019, 03:43:31 AM
Make sure your SSL is valid

according to SSL validity, it is valid until 8 months since now. according the SMTP everything is fine and ok but still cannot my website send any emails to new accounts subscribers to verify their accounts yet.
Title: Re: reCAPTCHA and SMTP errors on my website
Post by: Basara on June 25, 2019, 04:07:28 AM: So in your email did you add anything manually or maybe site logo too large?
Title: Re: SMTP errors on my website
Post by: HADY on June 25, 2019, 04:20:29 AM: Quote from: Basara on June 25, 2019, 04:07:28 AM
So in your email did you add anything manually or maybe site logo too large?

I didn't added anything to email and the logo is not big (260 * 60) 5.77 KB only.
Title: Re: SMTP errors on my website
Post by: HADY on June 26, 2019, 03:15:01 AM: I am wondering if some errors happened when backed up the folders of public_html from other domain and uploaded them through FTP FileZilla to my website. do you think so ??