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Shopping Cart Operations => Support => Topic started by: SAMY on December 07, 2018, 07:58:30 AM

Title: 403 error
Post by: SAMY on December 07, 2018, 07:58:30 AM
hi guys!!

I need your support to fix 403 error on my website because I can not access my control panel. What to do in this case ?? I searched about this issue and knew that I should deal with .htaccess file, I look to .htaccess but I don't know what shall I do with or how to rest it. thanks for you support in advance
Title: Re: 403 error
Post by: Basara on December 07, 2018, 08:52:09 AM
Try to disable (rename) your htaccess file.
Check for latest errors in AbanteCart error log (http://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085) and server's log too
Title: Re: 403 error
Post by: SAMY on December 08, 2018, 02:57:50 AM
I am trying to access control panel then I get an error with 403. when I go to check the website appearance, the website interface become with 403 error too. help me to resolve it please. I know this is something about file .htaccess but when I try to rename it, nothing positive appears. As also i cannot see the error from logs in control panel as also I see the error.txt file empty at server from FTP FileZilla app. what to do in this case please??

Thanks
Title: Re: 403 error
Post by: Basara on December 10, 2018, 01:28:47 AM
Try to disable (rename) your htaccess file.
Check for latest errors in AbanteCart error log (http://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085) and server's log too
Title: Re: 403 error
Post by: SAMY on December 10, 2018, 03:28:48 AM
Try to disable (rename) your htaccess file.
Check for latest errors in AbanteCart error log (http://forum.abantecart.com/index.php/topic,834.msg3085.html#msg3085) and server's log too

can you tell me how to disable (rename) my .htaccess file ??
Title: Re: 403 error
Post by: Basara on December 10, 2018, 03:42:17 AM
https://www.inmotionhosting.com/support/edu/cpanel/cpanel-file-manager/renaming-files-folders
Title: Re: 403 error
Post by: SAMY on December 10, 2018, 03:51:16 AM
https://www.inmotionhosting.com/support/edu/cpanel/cpanel-file-manager/renaming-files-folders


i know how to rename the file, but you said that i should disable (rename) which i thought something new which i should do and i don't how! however the question is my file was htaccess.txt and i renamed it to .htaccess but i didn't got any results. what can i do now ?