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Messages - hani

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General Support / abantecart errors
« on: July 06, 2019, 03:48:41 AM »

I have installed abantecart version 1.2.15 and i get the bellow errors in my log can anyone explain please what are these errors?

2019-07-04 11:58:46 - warning: AbanteCart core v.1.2.15 Error while sending QUERY packet. PID=2027823 in <b>/home/XXXXXXX/public_html/core/database/amysqli.php</b> on line <b>79</b>
2019-07-04 11:58:46 - database error: AbanteCart core v.1.2.15 SQL Error: MySQL server has gone away
Error No: 2006
SQL: DELETE FROM `abc_online_customers`
WHERE `date_added`< (NOW() - INTERVAL 1 HOUR) in <b>/home/XXXXXX/public_html/core/database/amysqli.php</b> on line <b>114</b>

2019-07-05 0:30:46 - App Error: AbanteCart core v.1.2.15 Error: Error in data of page with controller: 'pages/product/product'. Please check for key_value present where key_param was set.
Requested URL: ://;product_id=
Referer URL:
#0 /home/XXXXXX/public_html/core/engine/layout.php on line 202
#1 /home/XXXXXX/public_html/core/engine/layout.php on line 109
#2 /home/XXXXXX/public_html/core/engine/page.php on line 101
#3 /home/XXXXXX/public_html/core/engine/router.php on line 176
#4 /home/XXXXXX/public_html/core/engine/router.php on line 80


Built-in Features / Re: Product option images
« on: June 25, 2019, 01:49:39 AM »

I found the problem it is NOT from abantecart code, it is caused from the third party extension "Editor Enhancement with Image Manager"
Thanks for your help and i will contact the extension manager

Built-in Features / Re: Product option images
« on: June 24, 2019, 11:57:36 PM »
The images are uploaded in the media and also uploaded in product option page see attached images

Built-in Features / Re: Product option images
« on: June 24, 2019, 09:48:13 AM »
Yes it is in the default template also, sorry that i did not mention it in my post

Built-in Features / Product option images
« on: June 24, 2019, 08:17:56 AM »
In previous versions of abantecart, 1.2.13 and lower when a product has attributes and we assign an image for each attribute for example color attribute then on the storefront when the customer choose the color the image of the product will change.

On version 1.2.14 and also 1.2.15 this is not the case, that is, the image of the product does not change according to the customer choice. Is this a bug or i am missing something in the configurations

General Support / Re: W3C CSS and W3C HTML validation
« on: June 24, 2019, 12:55:57 AM »
Thanks for your reply
I purchased a third party template how can i updated my template CSS rules, shall i contact the template owner or is there a code i need to change??
I will also look in the forum if there is a reply on this issue

General Support / W3C CSS and W3C HTML validation
« on: June 22, 2019, 02:19:31 AM »

When i checked my site pages at the W3C validator for CSS and HTML there are together around 800 warnings, i thought possibly that these warnings are due to third party extensions so i put all extensions OFF and tested and the validation was more or less the same, which mostly means that it is most probably from the abantecart code.

Websites with no such warning may rank better on search engines and it is a good thing if these can be checked and fixed, please see the links below for errors and warnings


General Support / Re: 2checkout multistore issue
« on: June 06, 2019, 06:22:47 AM »
I have as the main store and a wholesale store with the subdomain note the word "wholesale" in the begining


General Support / Re: 2checkout multistore issue
« on: June 06, 2019, 03:13:57 AM »
Thank you for your prompt reply

Let me see if i understood you correctly, You mean that i need to configure 2checkout to the subdomain??

and if so the approved URL for the subdomain will be https://SUBDOMAIN.COM/index.php?rt=checkout/success and the INS URL will be

General Support / 2checkout multistore issue
« on: June 06, 2019, 02:13:30 AM »

I have a multistore site, the domain and subdomain for wholesale.

When a sale is made at the main domain and processed with 2checkout the approved URL is correct and the order status is updated from "Failed" to "processing"

When the sale is made on the wholesale site, the subdomain, the order status is not changed although the payment was successful

I am not an expert but I think that this issue is because the approved URL is the same for both the main domain and the subdomain and possibly also i need to configure the approved URL with 2checkout to accept payments from 2 domains, the main domain and the subdomain with 2 different approved URL's

Thanks for the help in advance

General Support / Re: Version 1.2.14 database issue
« on: May 08, 2019, 05:51:38 AM »
I had it downloaded when it was released in the beginning and installed it but never mind i just wanted to bring your attention to this issue.

General Support / Re: Version 1.2.14 database issue
« on: May 07, 2019, 11:33:28 PM »
When i did the installation this column was missing possibly an error in the installation process   

General Support / Re: Version 1.2.14 database issue
« on: May 07, 2019, 12:09:48 PM »
The upgrade version of 1.2.14 does contain the column [store_id] but the fresh installation of 1.2.14 does not. teh question is which is correct?? to have the column [store_id]  or without??

General Support / Version 1.2.14 database issue
« on: May 07, 2019, 08:07:31 AM »

I have version 1.2.14 installed and upgraded from 1.2.13 and previous versions and decided to do a fresh installation of 1.2.14 on a testing site so that in future upgrades i will test the upgrade before upgrading the live site and here what i found as an issue but don't if it is something important.

In the live site, the upgraded version, in the database table "custom_lists" the available fields are
(`rowid`, `custom_block_id`, `data_type`, `id`, `store_id`, `sort_order`, `date_added`, `date_modified`)

while in the 1.2.14 version fresh installation the available fields are
(`rowid`, `custom_block_id`, `data_type`, `id`, `sort_order`, `date_added`, `date_modified`)

note the [store_id] column is not available!!

Possibly that this is an issue or bug that affects the cart??

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