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Messages - hani

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1
General Support / Re: Database connection error
« on: July 20, 2020, 06:18:38 AM »
Hi

Thanks for your reply
I checked the system/config.php file and i don't see that there is anything wrong

This error occurs from time to time which means that the database connection is good and my site works perfect BUT in some moments something happens and the database connection is down, i checked with my server provider A2 Hosting and they say that there is errors in the server logs file

What other reasons may cause this database failure??

Thanks

2
General Support / Database connection error
« on: July 18, 2020, 04:08:02 AM »
Hello

I am getting the below error messages from time to time and as i see that it is related to a database connection issue, i contacted my host provider A2 Hosting and they say that there is no errors in their log files.

What may cause this issue??


2020-07-15 6:21:50 - warning: AbanteCart core v.1.2.16 mysqli::__construct(): (HY000/2002): No such file or directory in <b>/home/XXXXXX/public_html/core/database/amysqli.php</b> on line <b>50</b>
2020-07-15 6:21:50 - App Error: AbanteCart core v.1.2.16 Cannot establish database connection to XXXXXX_YYYYYY using XXXXXX_admin@localhost
Trace:
#0 /home/bethleh1/public_html/core/database/amysqli.php on line 52
#1 /home/XXXXXX/public_html/core/lib/db.php on line 52
#2 /home/XXXXXX/public_html/core/init.php on line 322
#3 /home/XXXXXX/public_html/index.php on line 55
2020-07-15 6:21:50 - database error: AbanteCart core v.1.2.16 Cannot establish database connection. Check your database connection settings. in <b>/home/XXXXXX/public_html/core/database/amysqli.php</b> on line <b>54</b>

Thanks in advance

3
Templates / Re: E-Mail subject required!
« on: July 10, 2020, 11:58:57 AM »
Thanks for your reply

4
Templates / Re: E-Mail subject required!
« on: July 10, 2020, 12:30:19 AM »
Hello again

I think i found the problem, i have 2 stores, a retail store and email templates are available and another store for wholesale and here in the second store EMAIL TEMPLATES are not available

What is the easiest way to copy the templates from one store to another?? do i have to do them manually one by one??

5
Templates / Re: E-Mail subject required!
« on: July 10, 2020, 12:14:19 AM »
Hello

I have upgraded from 1.2.15 to 1.2.16 and i am getting a similar error as below

2020-07-09 14:18:24 - Email Template with text id "storefront_new_customer_admin_notify" and language_id = 1 not found
2020-07-09 14:18:24 - Error: E-Mail subject required!
2020-07-09 14:18:24 - Email Template with text id "storefront_welcome_email_activated" and language_id = 1 not found
2020-07-09 14:18:24 - Error: E-Mail subject required!


I have checked the email templates in the Design >> Email templates they are available

Can anyone tell what might be wrong??

Thanks in advance for any advise

6
Built-in Features / Re: Product option images
« on: November 20, 2019, 10:43:11 AM »
Hi
Yes there was an issue with the extension and i reported that and it was fixed very quickly.

It is a very useful extension and i highly recommend it


7
General Support / Re: abantecart errors
« on: September 06, 2019, 01:53:06 AM »
No i don't notice any problems and i tested again now and checked the log errors and in the logs the message did not show up.
there is something strange don't know why the message comes up sometimes and sometimes no


8
General Support / Re: abantecart errors
« on: September 06, 2019, 12:42:06 AM »
Hi

I am still getting this error and i have debug disabled.

But i have noticed that this error comes up when an item is added to cart and i don't think that it is due to a bot possibly it is a bug in version 1.2.15

it is worth checking

9
General Support / Re: abantecart errors
« on: July 18, 2019, 05:33:55 AM »
Hi

what about the second error message a below is it also related to the server??

2019-07-05 0:30:46 - App Error: AbanteCart core v.1.2.15 Error: Error in data of page with controller: 'pages/product/product'. Please check for key_value present where key_param was set.
Requested URL: ://www.mydomain.com/r/product/product/addToCart&amp;product_id=
Referer URL:
Trace:
#0 /home/XXXXXX/public_html/core/engine/layout.php on line 202
#1 /home/XXXXXX/public_html/core/engine/layout.php on line 109
#2 /home/XXXXXX/public_html/core/engine/page.php on line 101
#3 /home/XXXXXX/public_html/core/engine/router.php on line 176
#4 /home/XXXXXX/public_html/core/engine/router.php on line 80

 

10
General Support / abantecart errors
« on: July 06, 2019, 03:48:41 AM »
Hi

I have installed abantecart version 1.2.15 and i get the bellow errors in my log can anyone explain please what are these errors?

2019-07-04 11:58:46 - warning: AbanteCart core v.1.2.15 Error while sending QUERY packet. PID=2027823 in <b>/home/XXXXXXX/public_html/core/database/amysqli.php</b> on line <b>79</b>
2019-07-04 11:58:46 - database error: AbanteCart core v.1.2.15 SQL Error: MySQL server has gone away
Error No: 2006
SQL: DELETE FROM `abc_online_customers`
WHERE `date_added`< (NOW() - INTERVAL 1 HOUR) in <b>/home/XXXXXX/public_html/core/database/amysqli.php</b> on line <b>114</b>

2019-07-05 0:30:46 - App Error: AbanteCart core v.1.2.15 Error: Error in data of page with controller: 'pages/product/product'. Please check for key_value present where key_param was set.
Requested URL: ://www.mydomain.com/r/product/product/addToCart&amp;product_id=
Referer URL:
Trace:
#0 /home/XXXXXX/public_html/core/engine/layout.php on line 202
#1 /home/XXXXXX/public_html/core/engine/layout.php on line 109
#2 /home/XXXXXX/public_html/core/engine/page.php on line 101
#3 /home/XXXXXX/public_html/core/engine/router.php on line 176
#4 /home/XXXXXX/public_html/core/engine/router.php on line 80

Thanks

11
Built-in Features / Re: Product option images
« on: June 25, 2019, 01:49:39 AM »
Hi

I found the problem it is NOT from abantecart code, it is caused from the third party extension "Editor Enhancement with Image Manager"
Thanks for your help and i will contact the extension manager

12
Built-in Features / Re: Product option images
« on: June 24, 2019, 11:57:36 PM »
The images are uploaded in the media and also uploaded in product option page see attached images

14
Built-in Features / Re: Product option images
« on: June 24, 2019, 09:48:13 AM »
Yes it is in the default template also, sorry that i did not mention it in my post

15
Built-in Features / Product option images
« on: June 24, 2019, 08:17:56 AM »
Hello
In previous versions of abantecart, 1.2.13 and lower when a product has attributes and we assign an image for each attribute for example color attribute then on the storefront when the customer choose the color the image of the product will change.

On version 1.2.14 and also 1.2.15 this is not the case, that is, the image of the product does not change according to the customer choice. Is this a bug or i am missing something in the configurations

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