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Support / Re: 403 error
« on: Today at 03:51:16 AM »

i know how to rename the file, but you said that i should disable (rename) which i thought something new which i should do and i don't how! however the question is my file was htaccess.txt and i renamed it to .htaccess but i didn't got any results. what can i do now ?

Support / Re: update to v1.2.13
« on: Today at 03:31:33 AM »
Make sure to backup database and files before upgrade

can you tell me how to backup database and files and which files exactly please?? if there any tutorial on abantecart script will be great help.

Support / Re: 403 error
« on: Today at 03:28:48 AM »
Try to disable (rename) your htaccess file.
Check for latest errors in AbanteCart error log and server's log too

can you tell me how to disable (rename) my .htaccess file ??

Support / Re: 403 error
« on: December 08, 2018, 02:57:50 AM »
I am trying to access control panel then I get an error with 403. when I go to check the website appearance, the website interface become with 403 error too. help me to resolve it please. I know this is something about file .htaccess but when I try to rename it, nothing positive appears. As also i cannot see the error from logs in control panel as also I see the error.txt file empty at server from FTP FileZilla app. what to do in this case please??


Support / Re: update to v1.2.13
« on: December 08, 2018, 02:40:43 AM »
i tried and  got a lot of warnings and i am not ready to deal with that now.

Support / update to v1.2.13
« on: December 07, 2018, 08:03:54 AM »
my control panel show me that the recently version is v1.2.12 so how to update to last one (v1.2.13 ) and where can i find the link to update process??

thank you in advance

Support / 403 error
« on: December 07, 2018, 07:58:30 AM »
hi guys!!

I need your support to fix 403 error on my website because I can not access my control panel. What to do in this case ?? I searched about this issue and knew that I should deal with .htaccess file, I look to .htaccess but I don't know what shall I do with or how to rest it. thanks for you support in advance

General Discussion / cloning products or creating new products issue
« on: December 02, 2018, 05:05:15 AM »

When i clone a product, its appears in other languages which they are (12 languages) as something different and it is within (copy) contains, i deleted what i cloned and started to create separate products but now, in all other languages there is empty boxes.  help me to fix it please.


Good Morning,

I attach a screenshot of this issue - it is very strange indeed and does NOT happen or show like this in English.  Also the text does not translate just the buttons like add to cart but the product description.  Would be appreciative of any help or suggestions. 

Thanks for any assistance - was hoping to put in other languages as we get lots of visitors from other countries. 


Hello. When You clone product '(copy)' text added automatically. Note When you rename it to something without '(copy)' - this will rename only English content and Not others. To rename others languages you need to change content language first.

Anyway you can Override other's languages content if source language text was changed. Look at 'Override if source language text was changed' settings in Admin-System-Settings-Details Tab. Be careful each time you modify product's name or description in English - changes will be saved to other's languages.

Also if you want to autotranslate with Google translate API 2 you need to install extension.
Important note Google want some money to access Google translate API 2

Hi All,
The link is not working (  Admin-System-Settings-Details Tab ) as also I have the same problem when cloning the products. how to fix it please. regards

Template Support / Re: Banners
« on: October 07, 2018, 04:38:52 PM »

Probably easiest to go to the demo on [size=78%][/size] [/size]and follow the instructions previously posted here and you replicate the block on your site use the info there.

Once you have the block in your site,  you will need to add the block to the page and location you wish to see it.

thank you. I coped the code and paste it on my website.

Template Support / Re: Banners
« on: October 07, 2018, 11:08:38 AM »
CTGO   as indicated in my response:
The block is called Main Page Promo
If you are accessing thru the layout -  you need to CHANGE the page to the HomePage
Please look again.

I did but nothing found there.  How to add it manually please?

Template Support / Re: Banners
« on: October 07, 2018, 07:33:13 AM »
in default don't have this block on my website . How to add it and what is the html code for this block or layout what ever you call it please.

General Support / Re: Product attributes
« on: August 29, 2018, 05:37:04 AM »

I wanted to post a topic about the same question, but my order is little bit something different. I am selling fabrics in wholesale only and that all for local and global markets so, I wanna show the lengths of fabrics in each roll we have in the warehouse and that by meters, so how to do that please??

Development Help Needed / Re: developing background with video
« on: August 28, 2018, 05:21:56 AM »
This HOW TO will help you.

thank you, I will check and get back if needed...


Development Help Needed / developing background with video
« on: August 23, 2018, 06:00:50 PM »

I would like to say that Abantecart is very good as a Website script and I feel comfortable with it. but now I wanna develop the background and add some video clip with duration of 15 min to 2 hours, I need some details on how to do that step by step and if there is any tutorials that's will be very great. 


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