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Messages - hislordship

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Support / Re: product page has grey background
« on: August 20, 2019, 07:16:39 AM »
He did say

Rather let's say

please, any assistance on this


There is no website to see.


Support / Re: Google Mobile Usability Issues
« on: August 20, 2019, 07:13:03 AM »
So what must I do then?

Support / Re: product page has grey background
« on: August 20, 2019, 07:11:45 AM »
Somewhere you have this code:

/* Add a background color to the active dot/circle */
.active, .dot:hover {
  background-color: #717171;

That colour is the problem, you need to change it to white.
Honestly though I have no idea where that code is.

Extension Support / Re: Add fee (or item) at checkout
« on: August 20, 2019, 06:04:07 AM »
The problem with the OPTION is that it will be added PER ITEM they purchase depending what they choose as option.
People don't understand that a set-up fee is only needed once. But they won't add a set-up fee easily if it is a separate product.

I need them to add a set-up fee only ONCE for the whole order.

Support / Re: Google Mobile Usability Issues
« on: August 20, 2019, 05:55:16 AM »
So I haven't been back to fix this issue yet.

Is there a way to block crawling of reviews site wide?
I don't have reviews active anyway

e.g. would this work?

Disallow: /reviews/

General Support / Old Price - add wording before?
« on: August 14, 2019, 09:10:25 AM »

When running a special price, I'd like to add the words NORMALLY before the old price (i.e. the price with the line through it).
I tried adding to the product.tpl file but its not working, so I think my code must be wrong.

Where do I add the wording?

Thank you

Extension Support / Re: Add fee (or item) at checkout
« on: August 14, 2019, 09:07:36 AM »
So no idea of how to prompt a customer to add a set-up fee during checkout?

Extension Support / Re: Add fee (or item) at checkout
« on: August 12, 2019, 06:39:28 AM »
Thank you but I can't see anywhere where the customer would select whether he/she wants to pay the fee for the extra set-up.

It must be an option the customer chooses.

Extension Support / Add fee (or item) at checkout
« on: August 12, 2019, 06:20:38 AM »

I'm not sure if there is such an extension yet?

I would like a solution to have a certain additional charge (or it can be an item) that customers are asked if they want when they are checking out.

So they order their trophies on but when they get to checking out, they are asked if they want to include a set-up fee for a logo. This is a one off charge, not per item.
If I have it as an item in a category, then people don't understand how it works. They want to add per product bought, or they don't add it at all.

So I'd like to have some sort of option at checkout.
I thought maybe some sort of selectable handling fee or similar may work.

Template Support / Re: Multi Store - Logo Issues!
« on: August 12, 2019, 03:49:02 AM »
Ok never mind, cancel this post. Maybe the cache clear worked to get the admin side working properly, because now I uploaded a new logo for with resource e.png and it accepted it! The default site is still referencing b.png and won't change but it doesn't matter because it's a different resource so I can work with that.

Template Support / Multi Store - Logo Issues!
« on: August 12, 2019, 03:35:04 AM »

I have set up my site with multi store and cloned the template as directed.
I have edited style.css to have different colours and I can add products with different pricing to each site.
All of these no problem.


The  store logo at the top left of the screen stubbornly remains the same between the stores.
If I add a new logo to the new site on the correct template setting (DESIGN - TEMPLATES) then the old store logo is changed to that one.

I see both stores are referencing the same logo in html
Default site: <a class="logo" href="">image/18/8a/b.png</a>
New site: (<a class="logo" href="">image/18/8a/b.png</a>)

So I deleted b.png from the server.


In the DESIGN - TEMPLATES section, the default site still shows a logo, and the resource is d.png (probably from when I tried to re-upload).
But the site is not showing a logo because element reflect b.png

I have tried clearing all cache but it made no difference.

Any ideas what I can do about this?

Support / Google Mobile Usability Issues
« on: July 29, 2019, 02:38:54 AM »

Google is now giving me more mobile usability issues for my site.

It seems they are now crawling product review pages with the text "There are no reviews for this product"

How can I tell Google to STOP crawling product review pages?

Support / Re: Display categories on home
« on: July 09, 2019, 08:49:07 AM »
Thank you, I'll have a look at that  :)

Support / Display categories on home
« on: July 09, 2019, 06:57:33 AM »

I was wondering if there is a way to have the categories display with their picture on the home screen in place of the FEATURED, NEW or SPECIALS block.
The normal category block is active but as a header.

Any suggestions?
I think people are browsing with mobile, then leaving because they only see the items on the front page.

Support / Re: Google Mobile Crawl Issue
« on: May 13, 2019, 04:51:13 AM »
No one has any suggestions about this?

Why is Google crawling a non-existent product?

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